I'm a well-rounded IT professional with a diverse skillset in software development and design. I'm enthusiastic about applying my experience to cross-functional projects and helping teams deliver innovative solutions.

Joe Dinkha

I'm a well-rounded IT professional with a diverse skillset in software development and design. I'm enthusiastic about applying my experience to cross-functional projects and helping teams deliver innovative solutions.

Available to hire

I’m a well-rounded IT professional with a diverse skillset in software development and design.
I’m enthusiastic about applying my experience to cross-functional projects and helping teams deliver innovative solutions.

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Experience Level

Language

English
Fluent

Work Experience

Product Designer - Ford Pro: Sales Solutions Product Group UX at Ford Motor Company
September 1, 2021 - September 1, 2025
Led redesign of 30+ Ford Fleet webpages into the FordPro.com experience using a new design system; consolidated free and paid views of Ford Telematics fleet management tools into a single view; created journey maps for usable features in Ford Telematics and Ford Pro Dealer Tools; adapted Dealer Insider Newsletter to a web version within the new design system; led design and code reviews across product, development, and design teams.
Career Break
April 1, 2020 - September 1, 2021
Time-off for health, well-being, and professional development.
Functional Analyst - Client: Hallmark Cards at Material (formerly T3 – The Think Tank)
October 1, 2019 - April 1, 2020
Wrote detailed application requirements and led workshops in note-taking and requirement analysis; mapped details for User Accounts, Card Customization, Checkout journeys, tasks, and stories; created a CMS scorecard to compare CMS vendors and support vendor selection.
Software Developer, UX / UI Designer at General Motors Company
June 20, 2016 - October 20, 2019
Developed solutions and added features to the Global Test System tool for end-of-line enhancements; reduced tool update time from 53 minutes to under 2 minutes; created wireframes and high‑fidelity mockups for 10+ apps; served as a UX/UI design lead for mentorship and reviews in the GM Design Center of Excellence; recognition as Toastmasters member and town hall video editor.
Software Development Intern at General Motors
June 1, 2014 - August 1, 2016
Software development intern across summers 2014, 2015 and MSU Capstone involvement.
Technical Analyst, Research & Development at Locate Me, LLC (MissingLink.com)
June 1, 2013 - August 1, 2013
Contributed to research and development initiatives during Summer 2013.
IT Specialist at MSU Residential & Hospitality Services: Information Services
September 1, 2012 - May 1, 2015
IT support across Information Services for residential & hospitality programs (Fall 2012 – Spring 2015).

Education

B.S. in Computer Science & Engineering (IT and Media & Information) at Michigan State University
August 1, 2012 - May 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Manufacturing, Software & Internet, Media & Entertainment, Transportation & Logistics, Professional Services