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Operations and customer success professional with a strong track record of conducting high-volume candidate and admissions interviews in fully remote environments. At Le Wagon Singapore, interviewing was a daily practice; assessing communication skills, motivation, and cultural fit across candidates from diverse nationalities and backgrounds. Backed by a degree in Psychological Science, I bring a structured yet empathetic approach to human assessment: I read people quickly, ask the right questions, and deliver feedback with care. Genuinely energised by meeting new people and connecting the right individuals to the right opportunities.…Operations and customer success professional with a strong track record of conducting high-volume candidate and admissions interviews in fully remote environments. At Le Wagon Singapore, interviewing was a daily practice; assessing communication skills, motivation, and cultural fit across candidates from diverse nationalities and backgrounds. Backed by a degree in Psychological Science, I bring a structured yet empathetic approach to human assessment: I read people quickly, ask the right questions, and deliver feedback with care. Genuinely energised by meeting new people and connecting the right individuals to the right opportunities.

Geetha Bheema

Web Developer, UX Designer, UI Designer, +2

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Operations and customer success professional with a strong track record of conducting high-volume candidate and admissions interviews in fully remote environments. At Le Wagon Singapore, interviewing was a daily practice; assessing communication skills, motivation, and cultural fit across candidates from diverse nationalities and backgrounds. Backed by a degree in Psychological Science, I bring a structured yet empathetic approach to human assessment: I read people quickly, ask the right questions, and deliver feedback with care. Genuinely energised by meeting new people and connecting the right individuals to the right opportunities.…Operations and customer success professional with a strong track record of conducting high-volume candidate and admissions interviews in fully remote environments. At Le Wagon Singapore, interviewing was a daily practice; assessing communication skills, motivation, and cultural fit across candidates from diverse nationalities and backgrounds. Backed by a degree in Psychological Science, I bring a structured yet empathetic approach to human assessment: I read people quickly, ask the right questions, and deliver feedback with care. Genuinely energised by meeting new people and connecting the right individuals to the right opportunities.

Available to hire

Operations and customer success professional with a strong track record of conducting high-volume candidate and admissions interviews in fully remote environments. At Le Wagon Singapore, interviewing was a daily practice; assessing communication skills, motivation, and cultural fit across candidates from diverse nationalities and backgrounds. Backed by a degree in Psychological Science, I bring a structured yet empathetic approach to human assessment: I read people quickly, ask the right questions, and deliver feedback with care. Genuinely energised by meeting new people and connecting the right individuals to the right opportunities.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Success, Sales & Admissions Lead (Part-Time) at Le Wagon

August 1, 2024 - September 1, 2025

Led high-volume admissions remotely across time zones and 20+ nationalities, building rapid rapport with candidates while maintaining consistent evaluation standards. Managed the full candidate pipeline from initial inquiry to enrollment decisions, re-engaging stalled relationships with adaptive approaches and handling rejections with care to preserve candidate trust. Tracked pipeline conversion trends and reported insights to program leadership to inform strategy; navigated end-to-end government grant processes for enrolled students and ensured compliant eligibility and payment workflows to keep a high-volume pipeline running smoothly.

Bid Management & Market Intelligence at Infosys Global Enterprise Technology & Consulting

June 1, 2024 - March 31, 2025

Conducted structured stakeholder discovery sessions as part of bid development; asked targeted questions and translated complex requirements into clear, written narratives for senior decision-makers. Created disciplined qualification and needs assessments to map opportunities, and produced market intelligence reports that informed bid strategy and decision making.

Technology Consultant at GlobalFoundries (APAC Network)

March 1, 2023 - June 30, 2024

Managed ongoing communications across onshore and offshore teams spanning multiple time zones; designed a cross-functional SOP that standardized workflows and reduced coordination overhead across the APAC network.

Software Engineer at G roundup.ai

March 1, 2022 - March 31, 2023

Agile full-stack development in Java, Spring Boot, and SQL within a large enterprise delivery team.

UI/UX Design & Digital Marketing Associate at G roundup.ai

August 1, 2020 - February 28, 2021

Managed remote-first workflows and digital communications from day one, enabling asynchronous collaboration and direct engagement with community members and prospective clients. Conducted competitive research and consumer-motivation analysis using psychological frameworks, contributing to growth campaigns across six platforms and achieving strong follower growth.

Brand Sales & Creative at Knot SG / D2C Consumer Start-up

June 1, 2018 - August 31, 2020

Handled 200+ daily customer interactions at pop-up events with a fast, people-first workflow; converted foot traffic into members through relationship-first engagement. Wrote brand copy and ran campaigns across Instagram, Facebook, newsletters, contributing to a multi-channel growth trajectory (site growth 4x).