PD

Paula Delkova

Available to hire

Hi, I’m Paula Delkova—a Bulgarian creative with a passion for poetry, photography, and storytelling.

About

Hi, I’m Paula Delkova—a Bulgarian creative with a passion for poetry, photography, and storytelling. I blend a storyteller’s eye with hands-on skills in video editing and social media content creation to help people and brands shine online.

When I’m not behind the lens or editing suite, I write poems and articles, and I love sharing my work across social platforms. I value clear communication, reliable delivery, and a friendly, collaborative approach to every project.

  • 11 years' experience
  • Joined March 2026

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education
  • Software & Internet
  • Retail
  • Other

Work experience· 6 roles

Photographer · Fragment91Apr 2025 – Present · 1 yr 8 mos

Photographer at Fragment91 responsible for capturing and editing photos and video content, creating ads, and editing content for social media. Proficient in Cap Cut and Adobe Photoshop. Managed social media presence on Facebook, Instagram, and TikTok; delivered high-quality visuals, met client expectations, and provided excellent customer service. Strong time management and ability to deliver ads and edited content on schedule.

Resource Planning and Reporting Specialist · ResultsCXSep 2016 – Dec 2024 · 8 yrs 4 mos

Gained Microsoft Office proficiency, especially Excel; developed schedule management and coverage planning; improved data analysis to deliver better client results; motivated over 300 employees to improve work ethics and advised supervisors on process improvements.

Resource Planning and Reporting Specialist · ResultsCX PlovdivSep 2016 – Dec 2024 · 8 yrs 4 mos

Developed and managed Excel-based schedules and reports; improved Microsoft Office skills. Analyzed data to deliver better results for clients, created coverage plans, and motivated over 300 employees to improve work ethics; continuously monitoring performance and advising supervisors on process improvements.

Customer Experience Leader · ResultsCX PlovdivNov 2015 – Sep 2016 · 11 mos
Jurisdictional Educated Development Instructor · ResultsCX PlovdivSep 2015 – Nov 2015 · 3 mos
Technical Support Agent · ResultsCX PlovdivApr 2015 – Sep 2015 · 6 mos

Education· 6

Diploma in Applied Linguistics (English and Greek) · University of Paisiy Hilendarsky Plovdiv2011 – 2026
Buildings Instructor, Architecture and Buildings · Professional School of Architecture, Buildings and Geodesy2006 – 2010
Applied Linguistics · University of Paisiy Hilendarsky Plovdiv2011 – 2026
Buildings Instructor, Architecture and Buildings · Professional School of Architecture, Buildings and Geodesy2006 – 2010

Certifications and awards

Diploma in Applied Linguistics (English and Greek)2011 – 2026
Buildings Instructor, Architecture and Buildings2006 – 2010

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