Hi, I’m Paula Delkova—a Bulgarian creative with a passion for poetry, photography, and storytelling. I blend a storyteller's eye with hands-on skills in video editing and social media content creation to help people and brands shine online. When I’m not behind the lens or editing suite, I write poems and articles, and I love sharing my work across social platforms. I value clear communication, reliable delivery, and a friendly, collaborative approach to every project.

Paula Delkova

Hi, I’m Paula Delkova—a Bulgarian creative with a passion for poetry, photography, and storytelling. I blend a storyteller's eye with hands-on skills in video editing and social media content creation to help people and brands shine online. When I’m not behind the lens or editing suite, I write poems and articles, and I love sharing my work across social platforms. I value clear communication, reliable delivery, and a friendly, collaborative approach to every project.

Available to hire

Hi, I’m Paula Delkova—a Bulgarian creative with a passion for poetry, photography, and storytelling. I blend a storyteller’s eye with hands-on skills in video editing and social media content creation to help people and brands shine online.

When I’m not behind the lens or editing suite, I write poems and articles, and I love sharing my work across social platforms. I value clear communication, reliable delivery, and a friendly, collaborative approach to every project.

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Language

English
Advanced
Greek, Modern
Advanced

Work Experience

Photographer at Fragment91
April 1, 2025 - Present
Photographer at Fragment91 responsible for capturing and editing photos and video content, creating ads, and editing content for social media. Proficient in Cap Cut and Adobe Photoshop. Managed social media presence on Facebook, Instagram, and TikTok; delivered high-quality visuals, met client expectations, and provided excellent customer service. Strong time management and ability to deliver ads and edited content on schedule.
Resource Planning and Reporting Specialist at ResultsCX Plovdiv
September 1, 2016 - December 1, 2024
Developed and managed Excel-based schedules and reports; improved Microsoft Office skills. Analyzed data to deliver better results for clients, created coverage plans, and motivated over 300 employees to improve work ethics; continuously monitoring performance and advising supervisors on process improvements.
Customer Experience Leader at ResultsCX Plovdiv
November 1, 2015 - September 1, 2016
Led a team of 15 technical advisors to exceed targets and achieve high customer satisfaction; balanced individual coaching with team performance.
Jurisdictional Educated Development Instructor at ResultsCX Plovdiv
September 1, 2015 - November 1, 2015
Supported training and development initiatives, improving time management and technical knowledge.
Technical Support Agent at ResultsCX Plovdiv
April 1, 2015 - September 1, 2015
Gained foundational technical knowledge of broadband/landline services and enhanced customer experience capabilities.
Resource Planning and Reporting Specialist at ResultsCX
September 1, 2016 - December 1, 2024
Gained Microsoft Office proficiency, especially Excel; developed schedule management and coverage planning; improved data analysis to deliver better client results; motivated over 300 employees to improve work ethics and advised supervisors on process improvements.

Education

Diploma in Applied Linguistics (English and Greek) at University of Paisiy Hilendarsky Plovdiv
January 1, 2011 - March 31, 2026
Buildings Instructor, Architecture and Buildings at Professional School of Architecture, Buildings and Geodesy
January 1, 2006 - January 1, 2010
Applied Linguistics at University of Paisiy Hilendarsky Plovdiv
January 1, 2011 - April 15, 2026
Buildings Instructor, Architecture and Buildings at Professional School of Architecture, Buildings and Geodesy
January 1, 2006 - December 31, 2010
Applied Linguistics (English and Greek) at University of Paisiy Hilendarski, Plovdiv
January 1, 2011 - April 15, 2026
Buildings Instructor, Architecture and Buildings at Professional School of Architecture, Buildings and Geodesy
January 1, 2006 - January 1, 2010

Qualifications

Diploma in Applied Linguistics (English and Greek)
January 1, 2011 - March 31, 2026
Buildings Instructor, Architecture and Buildings
January 1, 2006 - January 1, 2010

Industry Experience

Media & Entertainment, Professional Services, Education, Software & Internet, Retail, Other