I am a dynamic and results-driven sales professional with over 9 years of experience in sales, CRM, and business development across luxury retail and service industries. I excel at building strong VIP and corporate relationships, driving revenue growth, and delivering outstanding customer experiences. I am known for my negotiation, communication, and leadership skills, always focused on hitting targets and exceeding client expectations. I thrive in fast-paced environments and enjoy collaborating with cross-functional teams to develop tailored solutions, optimize service delivery, and identify new business opportunities. I am bilingual in Arabic, French, and English, with a passion for creating premium experiences and sustainable growth.

Asma Hamdi

I am a dynamic and results-driven sales professional with over 9 years of experience in sales, CRM, and business development across luxury retail and service industries. I excel at building strong VIP and corporate relationships, driving revenue growth, and delivering outstanding customer experiences. I am known for my negotiation, communication, and leadership skills, always focused on hitting targets and exceeding client expectations. I thrive in fast-paced environments and enjoy collaborating with cross-functional teams to develop tailored solutions, optimize service delivery, and identify new business opportunities. I am bilingual in Arabic, French, and English, with a passion for creating premium experiences and sustainable growth.

Available to hire

I am a dynamic and results-driven sales professional with over 9 years of experience in sales, CRM, and business development across luxury retail and service industries. I excel at building strong VIP and corporate relationships, driving revenue growth, and delivering outstanding customer experiences. I am known for my negotiation, communication, and leadership skills, always focused on hitting targets and exceeding client expectations.

I thrive in fast-paced environments and enjoy collaborating with cross-functional teams to develop tailored solutions, optimize service delivery, and identify new business opportunities. I am bilingual in Arabic, French, and English, with a passion for creating premium experiences and sustainable growth.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

Arabic
Fluent
French
Fluent
English
Advanced

Work Experience

Business Account Manager at WYPE Car Wash
September 1, 2024 - Present
Manage a portfolio of high-value B2B and VIP clients, ensuring superior service delivery and satisfaction. Develop and implement client retention strategies, identify new business opportunities, and coordinate with operations and logistics teams to ensure timely and quality service execution. Prepare performance reports and collect client feedback to improve service standards and foster long-term relationships.
Sales Representative at Katara Cultural Village
January 1, 2023 - January 1, 2023
Delivered personalized luxury retail experiences to VIP customers, advised on styling, product selection, and fabric options, maintained store presentation and product availability, processed transactions and POS operations, and supported product launches and high-profile in-store events.
Owner & Manager at Zahra Gift Store Concept
January 1, 2018 - January 1, 2022
Founded and managed a boutique gift store in Tunisia, overseeing operations, stock management, pricing, and visual merchandising. Led digital marketing campaigns and loyalty programs, trained and supervised staff, and increased revenue through innovative promotions and customer engagement.
Supervisor at Sigma Conseil – Research and Consulting Office
January 1, 2015 - January 1, 2017
Supervised field and office teams to ensure efficient project execution and adherence to timelines. Coordinated daily operations and monitored task progress, verified data quality, trained field researchers and supervisors, and collaborated with management on analysis and comprehensive project reports.
Retail Assistant at Mabrouk Shop
January 1, 2013 - January 1, 2015
Assisted customers with product selection and after-sales support, ensured accurate cash handling and visual merchandising standards, conducted inventory checks, and supported store promotions to achieve sales targets.

Education

Diploma in Business Development at Mediterranean School of Business – Tunisia
January 11, 2030 - January 1, 2012
Baccalaureate in Experimental Sciences at Kheireddine Pacha Secondary School – Tunisia
January 11, 2030 - January 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Professional Services, Consumer Goods