Available to hire
Hi there! I’m Nicole Angela, a hospitality and events enthusiast from Pampanga with a passion for making guests feel welcome and creating memorable experiences. I have hands-on experience in cruise ship entertainment, guest relations, and hotel operations, and I thrive in fast-paced environments where teamwork and communication shine.
I’m seeking roles in travel, hospitality, or events where I can apply my coordination, leadership, and customer service strengths to deliver exceptional service and positive guest experiences.
Skills
Experience Level
Expert
Expert
Language
English
Fluent
Italian
Advanced
Work Experience
Animator Cruise Staff at Costa Cruises
January 1, 2024 - PresentAssisted guests with embarkation/disembarkation; supported Port Adventures sales and escorting; organized and led daily entertainment activities including karaoke, trivia, dance parties, and evening events; engaged guests through interactive hosting and dance instruction, creating a lively onboard atmosphere.
Account Supervisor at Ikey Local Agency Corp.
January 1, 2023 - December 31, 2024Provided high-level guest relations support in the Executive Lounge, ensuring exceptional service through personalized welcomes, hotel assistance, efficient check-in/check-out, and effective issue resolution.
Guest Relations Officer at Holiday Inn & Suites Makati
January 1, 2020 - December 31, 2023Provided high-level guest relations support in the Executive Lounge, ensuring exceptional service through personalized welcomes, hotel assistance, efficient check-in/check-out, and effective issue resolution.
Education
Bachelor's Degree at Pampanga State University
January 1, 2019 - January 1, 2024Qualifications
Industry Experience
Travel & Hospitality, Professional Services
Skills
Experience Level
Expert
Expert
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