Available to hire
Hi, I’m Joyce Freyfer. I’m a detail-oriented professional with experience in order processing, accounting, hospitality, and retail. I take pride in organizing filing systems, managing customer communications, and ensuring accurate data entry and inventory control.
I thrive in fast-paced environments, prioritizing tasks, and collaborating with teams to meet deadlines. I enjoy learning new skills and applying them to improve efficiency and customer service.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Language
English
Advanced
Arabic
Advanced
Work Experience
Order Processing Clerk at Alfa Laboratory
November 2, 2020 - PresentResponsible for handling customer orders from start to finish, including receiving, processing, and fulfilling them; maintains organized filing systems for orders and customer information; communicates with clients regarding product returns and issues; creates and manages dispatch schedules to ensure timely delivery; uploads and updates orders in the internal system; ensures all client orders are accurately received and processed for efficient delivery; performs accurate data entry for all client orders into the internal system.
Accountant & Secretary at Plexi Arz
June 1, 2018 - August 1, 2019Responsible for managing all financial transactions including invoicing, receipts, and statements of account; prepares and reconciles statements of account for customers and suppliers, ensuring all balances are up to date. Responsible for managing all company data related to goods: oversee the tracking and documentation of incoming and outgoing goods, ensuring accurate inventory management; maintains detailed records of stock levels, product movement, and shipments to ensure efficient warehouse operations; communicate with clients regarding products (brands, prices, stock levels, and expiry dates); act as the main point of contact for clients, providing information on product availability, pricing, and stock status; monitors and communicates expiration dates of perishable goods to clients, ensuring timely product rotations and minimizing losses; provides updates to clients regarding brand offers and any changes to product inventory or pricing.
Receptionist at Wood Hills Resort & Hotel
June 1, 2017 - April 1, 2018Welcomes visitors in person or over the phone; handles inquiries and directs callers; manages a professional front desk environment; directs visitors to appropriate contacts or departments; assists in coordinating meetings and appointments; ensures visitors are properly registered and provided with badges or passes as needed for security purposes.
Cashier at Abou Khalil's Supermarket
March 1, 2017 - June 1, 2017Greeted customers and managed cash transactions; ensured accurate handling and documentation of all payments; balanced the cash register at the end of each shift; handled refunds, exchanges, and any payment discrepancies with efficiency and attention to detail.
Sales at Moulin D'Or
March 1, 2017 - June 1, 2017Effectively promoted and sold products and services by understanding customer needs and presenting appropriate options; provided detailed information about features, benefits, and pricing to assist customers in making informed purchasing decisions; consistently meets or exceeds sales targets by building strong customer relationships and offering tailored recommendations; speaks to customers in a friendly and professional manner; communicates product details clearly and guides customers through the sales process.
Order Processing Clerk at Alfa Laboratoire
November 1, 2020 - PresentResponsible for handling customer orders from start to finish, including receiving, processing, and fulfilling them; maintain organized filing system for orders and customer information; communicate with clients regarding product returns and issues; create and manage dispatch schedules for timely delivery; upload and update orders in the internal company system; ensure all client orders are accurately received and processed for efficient delivery.
Cashier at Abou Khalil's Super Market
March 1, 2017 - June 1, 2017Handled cash transactions accurately, including credit and debit payments; balanced cash drawer at end of shift; assisted customers with purchases and inquiries.
Education
Bachelor of Business Administration in Banking and Finance at Arts, Sciences & Technology University in Lebanon, Kaslik
September 1, 2015 - June 1, 2016Lebanese Baccalaureate in Economics and Sociology (SE) at Ajloun Technical School, Ajloun
January 11, 2030 - April 1, 2026Bachelor of Business Administration (Banking & Finance) at Arts, Sciences & Technology University in Lebanon, Kaslik
September 1, 2015 - June 1, 2016Lebanese Baccalaureate (SE) in Economics & Sociology at Ajaltoun Technical School, Ajaltoun
January 11, 2030 - April 1, 2026Qualifications
Industry Experience
Retail, Travel & Hospitality, Professional Services, Education
Experience Level
Expert
Expert
Expert
Expert
Intermediate
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