Esmeralda Mercado
I am a bilingual customer service professional with over 25 years of experience across administration, education, nonprofit, and community leadership.
About
I am a bilingual customer service professional with over 25 years of experience across administration, education, nonprofit, and community leadership. I thrive on organization, problem solving, and helping others feel valued through clear communication and friendly, proactive service.
I’m seeking opportunities to expand my career portfolio, leverage my organizational skills, and contribute to teams that value empathy, reliability, and continuous learning.
- 28 years' experience
- Joined April 2026
Languages
- Spanish; CastilianFluent
- EnglishFluent
Industry experience
- Education
- Non-Profit Organization
- Professional Services
- Retail
- Travel & Hospitality
More experts in Lakewood, United States
Work experience· 10 roles
Began projects of voice over for books that didn’t have audio. Built recording studio for Voice over recording projects. Currently working on project. A budding voice over.
Volunteer at the congregation (food service for 200+ attendees); greeter and door security; provided customer service and safety. Trained in first aid, food handling, and security; NAVY SEAL firearms training; sniper shooter designation per trainer.
Started an online store that promotes holistic health.
Education
Certifications and awards
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