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I'm an Independent Contractor providing Customer Care services with a strong focus on client satisfaction and relationship building. I'm seeking a full-time role to apply my diverse skills in design, brand marketing, and customer engagement. I'm committed to delivering quality work, collaborating with teams, and continuing to learn through courses and hands-on experience. Life is precious and I value professionalism, empathy, and a proactive mindset in every task.…I'm an Independent Contractor providing Customer Care services with a strong focus on client satisfaction and relationship building. I'm seeking a full-time role to apply my diverse skills in design, brand marketing, and customer engagement. I'm committed to delivering quality work, collaborating with teams, and continuing to learn through courses and hands-on experience. Life is precious and I value professionalism, empathy, and a proactive mindset in every task.

GIRISHMA NAIR

Interior Designer, Brand Designer, Graphic Designer, +2

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I'm an Independent Contractor providing Customer Care services with a strong focus on client satisfaction and relationship building. I'm seeking a full-time role to apply my diverse skills in design, brand marketing, and customer engagement. I'm committed to delivering quality work, collaborating with teams, and continuing to learn through courses and hands-on experience. Life is precious and I value professionalism, empathy, and a proactive mindset in every task.…I'm an Independent Contractor providing Customer Care services with a strong focus on client satisfaction and relationship building. I'm seeking a full-time role to apply my diverse skills in design, brand marketing, and customer engagement. I'm committed to delivering quality work, collaborating with teams, and continuing to learn through courses and hands-on experience. Life is precious and I value professionalism, empathy, and a proactive mindset in every task.

Available to hire

I’m an Independent Contractor providing Customer Care services with a strong focus on client satisfaction and relationship building. I’m seeking a full-time role to apply my diverse skills in design, brand marketing, and customer engagement.
I’m committed to delivering quality work, collaborating with teams, and continuing to learn through courses and hands-on experience. Life is precious and I value professionalism, empathy, and a proactive mindset in every task.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Representative at Independent Contractor / Remote - Fortune Clients (Nike, Consumer Cellular, TurboTax, Bath and Body Works, Health Insurance Claims Processing, etc.)

July 2, 2021 - Present

Currently working from home providing customer service and account management. Responsibilities include inbound/outbound inquiries, order processing (Nike), returns, refunds, exchanges, cross-selling/up-selling, and CRM tasks using Salesforce and Microsoft Office. Acts as product expert for installation and troubleshooting (TurboTax) and handles billing, SIM activation, roadside assistance, and transfers related to health, life, auto and home insurance. Engagement with clients across Nike, Consumer Cellular, Bath & Body Works, and health care/insurance sectors; recognized for teamwork and quality delivery.