Hi, I’m Zuzanna Amelia Jankowska, a motivated customer service and social media professional from Slomniki, Poland. I excel at building positive customer relationships, managing online presence, and delivering high-quality results under pressure. I thrive in collaborative settings but am also comfortable taking initiative and working independently to achieve goals.\n\nOutside of work I enjoy dancing, graphic design, photography, and video editing—skills I use to craft engaging content and bring ideas to life. I am eager to contribute to a friendly, productive team and to grow my knowledge in digital marketing and multimedia production.

Zuzanna Amelia Jankowska

Hi, I’m Zuzanna Amelia Jankowska, a motivated customer service and social media professional from Slomniki, Poland. I excel at building positive customer relationships, managing online presence, and delivering high-quality results under pressure. I thrive in collaborative settings but am also comfortable taking initiative and working independently to achieve goals.\n\nOutside of work I enjoy dancing, graphic design, photography, and video editing—skills I use to craft engaging content and bring ideas to life. I am eager to contribute to a friendly, productive team and to grow my knowledge in digital marketing and multimedia production.

Available to hire

Hi, I’m Zuzanna Amelia Jankowska, a motivated customer service and social media professional from Slomniki, Poland. I excel at building positive customer relationships, managing online presence, and delivering high-quality results under pressure. I thrive in collaborative settings but am also comfortable taking initiative and working independently to achieve goals.\n\nOutside of work I enjoy dancing, graphic design, photography, and video editing—skills I use to craft engaging content and bring ideas to life. I am eager to contribute to a friendly, productive team and to grow my knowledge in digital marketing and multimedia production.

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Experience Level

Expert
Expert
Expert
Intermediate

Language

English
Fluent
Polish
Advanced

Work Experience

Business Owner at Online Bookstore
December 1, 2025 - Present
Responsibilities included: Web design, managing SEO and marketing, running all social media accounts, inventory management, customer support (phone, chat, email), packing and sending out packages.
Social Media Manager at Akari Dance Team
February 1, 2024 - Present
Running the team’s social media (YouTube, TikTok, Instagram); editing short videos and photos for social media; scheduling and planning posts; scheduling and planning dance practices; completing financial forms and tax forms (e.g., W8-BEN); managing team finances; planning team events.
Barista at La Dolce Italia, Krakow
March 1, 2023 - Present
Customer service; brewing and serving coffee and other products; keeping orders and deliveries organized; placing orders and receiving deliveries; operating the cash register; maintaining equipment cleanliness.

Education

A-Level Diploma at Wolsey Hall Oxford
September 1, 2019 - June 1, 2021
Secondary Education (SQA National Level 5) at Harlaw Academy
August 1, 2015 - June 1, 2019
Bronze Duke of Edinburgh Award at Bronze level - Duke of Edinburgh
April 1, 2018 - April 1, 2018

Qualifications

Bronze Duke of Edinburgh Award
April 1, 2018 - April 1, 2018

Industry Experience

Media & Entertainment, Professional Services, Retail

Experience Level

Expert
Expert
Expert
Intermediate

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