I’m a results-driven senior program and project manager who leads digital transformation, workflow automation, and analytics initiatives for Fortune 500 clients across healthcare, consumer goods, technology, and agriculture. I partner with executives, developers, and cross-functional teams to design future-state solutions, migrate from legacy platforms, and implement scalable digital and analytics tools that boost efficiency, data visibility, and long-term business performance. I’m a lifelong learner who stays ahead of industry trends by embracing emerging technologies and adopting platforms like Adobe and AWS. I’m passionate about driving platform adoption, strengthening client confidence, and delivering compliant, high-impact solutions that scale with global business demands.

Tom Heffernan

I’m a results-driven senior program and project manager who leads digital transformation, workflow automation, and analytics initiatives for Fortune 500 clients across healthcare, consumer goods, technology, and agriculture. I partner with executives, developers, and cross-functional teams to design future-state solutions, migrate from legacy platforms, and implement scalable digital and analytics tools that boost efficiency, data visibility, and long-term business performance. I’m a lifelong learner who stays ahead of industry trends by embracing emerging technologies and adopting platforms like Adobe and AWS. I’m passionate about driving platform adoption, strengthening client confidence, and delivering compliant, high-impact solutions that scale with global business demands.

Available to hire

I’m a results-driven senior program and project manager who leads digital transformation, workflow automation, and analytics initiatives for Fortune 500 clients across healthcare, consumer goods, technology, and agriculture. I partner with executives, developers, and cross-functional teams to design future-state solutions, migrate from legacy platforms, and implement scalable digital and analytics tools that boost efficiency, data visibility, and long-term business performance.

I’m a lifelong learner who stays ahead of industry trends by embracing emerging technologies and adopting platforms like Adobe and AWS. I’m passionate about driving platform adoption, strengthening client confidence, and delivering compliant, high-impact solutions that scale with global business demands.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate

Work Experience

Senior Technology Consultant at Ernst & Young LLP
January 1, 2018 - January 1, 2025
Led complex, multi-stakeholder programs spanning digital transformation, data analytics, workflow automation, and content management for Fortune 500 clients. Partnered with executives, developers, and cross-functional teams to design future-state solutions, migrate from legacy platforms, and implement scalable digital and analytics tools. Drove adoption, improved data accuracy, and sustained client confidence during high-stakes initiatives. Highlights include accelerating content migration and brand launches (3M to Solventum with Adobe AEM), replacing SharePoint with Adobe Workfront SaaS, and enabling data-driven decision making with AWS-based automation and Power BI integration.
Senior Data Analytics Strategist at The Garrigan Lyman Group
January 1, 2017 - January 1, 2018
Defined and implemented best practices for data measurement and analytics across enterprise accounts. Designed and built dashboards and integrated data pipelines for analytics platforms, enabling clearer insights and higher quality reporting.
Senior Digital Media Strategist at POSSIBLE
January 1, 2016 - January 1, 2017
Executed enterprise digital marketing initiatives (SEO/SEM) for Microsoft, AT&T, Aston Martin, Bayer, Invisalign, and others. Supported Google Analytics and Adobe Analytics dashboards, updated Google Tag Manager, and managed campaigns across DoubleClick and Kenshoo to optimize omnichannel performance.
Senior Marketing Technology Specialist at BLUE NILE
January 1, 2015 - January 1, 2016
Directed data integration operations for Google, Bing, and Yahoo accounts. Developed campaign and user-journey optimizations and created executive dashboards to support growth and decision making.
Senior Marketing Technology Specialist at ATGSTORES.COM (A Lowe’s Company)
January 1, 2008 - January 1, 2015
Reported to the company president and led an in-house team to manage customer acquisition and conversion rate optimization for B2C/B2B campaigns. Built C-suite reporting from Adobe Catalyst, Google Analytics, and other platforms to drive growth, achieving 300% business growth and contributing to Lowe’s acquisition.

Education

Bachelor’s in Business Management at California State University, Long Beach
January 11, 2030 - April 2, 2026

Qualifications

Adobe Workfront Core Developer
January 1, 2023 - January 1, 2026
Workfront Core Developer Professiona
January 1, 2024 - April 2, 2026
Customer Journey Analytics Business Practitioner (Adobe)
January 1, 2023 - January 1, 2025
Professional Scrum Master I (PSM I)
January 1, 2024 - April 2, 2026
Applied AI Bronze
January 1, 2024 - December 31, 2024
Applied AI Silver
January 1, 2024 - December 31, 2024
Responsible AI Bronze
January 1, 2024 - December 31, 2024
Responsible AI Silver
January 1, 2024 - December 31, 2024
Cybersecurity AI Bronze
January 1, 2024 - December 31, 2024
EY Blockchain Learning
January 1, 2021 - December 31, 2021
EY Analytics | Data Integration
January 1, 2021 - December 31, 2021
EY Analytics | Data Visualization
January 1, 2021 - December 31, 2021
EY Digital | Learning
January 1, 2021 - December 31, 2021
EY Digital | Learning
January 1, 2022 - December 31, 2022
EY Innovation | Agile
January 1, 2021 - December 31, 2021
EY Innovation | Agile
January 1, 2022 - December 31, 2022
EY Transformation | Delivering Transformation (Bronze)
January 1, 2023 - December 31, 2023

Industry Experience

Healthcare, Professional Services, Software & Internet, Consumer Goods, Media & Entertainment