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Hi, I'm Jim Goodin, a Brooklyn-based technology and production professional with extensive experience in IT support, research participation, and audio/video production. I enjoy solving problems across MacOS, Windows and Linux desktops, with strong skills in MS Office, audio/video editing, and basic programming. In my free time I pursue analog fine art photography and music composition, and I welcome part-time or contract work in research, IT support, or production. I thrive in collaborative settings and enjoy bridging creative and technical disciplines.…Hi, I'm Jim Goodin, a Brooklyn-based technology and production professional with extensive experience in IT support, research participation, and audio/video production. I enjoy solving problems across MacOS, Windows and Linux desktops, with strong skills in MS Office, audio/video editing, and basic programming. In my free time I pursue analog fine art photography and music composition, and I welcome part-time or contract work in research, IT support, or production. I thrive in collaborative settings and enjoy bridging creative and technical disciplines.

James (Jim) N. Goodin

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Hi, I'm Jim Goodin, a Brooklyn-based technology and production professional with extensive experience in IT support, research participation, and audio/video production. I enjoy solving problems across MacOS, Windows and Linux desktops, with strong skills in MS Office, audio/video editing, and basic programming. In my free time I pursue analog fine art photography and music composition, and I welcome part-time or contract work in research, IT support, or production. I thrive in collaborative settings and enjoy bridging creative and technical disciplines.…Hi, I'm Jim Goodin, a Brooklyn-based technology and production professional with extensive experience in IT support, research participation, and audio/video production. I enjoy solving problems across MacOS, Windows and Linux desktops, with strong skills in MS Office, audio/video editing, and basic programming. In my free time I pursue analog fine art photography and music composition, and I welcome part-time or contract work in research, IT support, or production. I thrive in collaborative settings and enjoy bridging creative and technical disciplines.

Available to hire

Hi, I’m Jim Goodin, a Brooklyn-based technology and production professional with extensive experience in IT support, research participation, and audio/video production. I enjoy solving problems across MacOS, Windows and Linux desktops, with strong skills in MS Office, audio/video editing, and basic programming.

In my free time I pursue analog fine art photography and music composition, and I welcome part-time or contract work in research, IT support, or production. I thrive in collaborative settings and enjoy bridging creative and technical disciplines.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

Research Studies (Contract) at Prolific

March 1, 2026 - Present

Participated in online research studies, often interacting with AI.

Pollworker at NYC Board of Elections

November 1, 2024 - November 1, 2025

Greeted voters, verified information and signatures, and assisted with the ballot scanning process at a Brooklyn site.

Narrator at Audible

September 1, 2015 - September 1, 2016

Narrated, recorded and edited two audiobooks: Coping with your Pain and Suffering; Eyewitness to Foolishness.

Technical Support Specialist at Mound Cotton Wollan & Greengrass LLP

November 1, 2004 - May 1, 2024

Supported Windows 7 and macOS desktops, Workspot VDI, Polycom VoIP, and Microsoft/Novell environments; managed litigation databases (Ipro), accounting (Javelan), and timekeeping (DTE); provided SharePoint administration/uploads; trained new hires; supported iPhone and other devices; hardware setup and ghosting; supported satellite offices; work-from-home during 2020–2022.

Technical Support Specialist (Contract) at Sullivan & Cromwell LLP

January 1, 2003 - November 1, 2004

Supported end-user desktop needs for 1000+ users; led special projects/rollouts; supported end-user BlackBerrys and laptops.

Customer Call Support Analyst at Viacom/MTV Networks

December 1, 2001 - August 1, 2002

Telephone end-user support for 1000+ users nationwide; assigned/escalated issues to floor support; user account administration.

Freelance Multimedia Assistant at Relocation to New York from Arkansas

January 1, 1991 - December 1, 2001

Early career in photo and audio recording for television production; began contract help desk and field support for finance, publishing, entertainment and legal industries starting in 1992.

Research Studies Participant at Prolific

March 1, 2026 - Present

Participated in online research studies, often interacting with AI-powered interfaces as part of contract work.

Technical Support Specialist at Mound Cotton Wollman & Greengrass LLP

November 1, 2004 - May 1, 2024

Supported Windows 7 and macOS desktops, Workspot VDI, Polycom VoIP phone systems, Microsoft and NetWare environments; Office 2010/Outlook 2016; Litigation support (Ipro, Javelan, DTE); SharePoint admin/uploads; Trained new hires; created how-to documentation; PowerPoint production; video editing; iPhone and other device support; hardware setup and ghosting; satellite office support; served CA, TX, FL, NJ, NY. Worked from home 2020-22, hybrid thereafter.

Technical Support Specialist (Contract) at Sullivan & Cromwell

January 1, 2003 - November 1, 2004

Supported end-user desktop needs (1000+ users, NY/worldwide); Special projects/rollouts; Supported end-user BlackBerrys, laptops.

Photographer / Audio Recording & IT Help Desk Contractor at Various

January 1, 1991 - December 31, 2001

Early career in photo and audio recording for television; Began contract help desk and field support in 1992 across finance, publishing, entertainment and legal industries.