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I’m Faraah Mansour, an account-focused professional and content creator with a strong background in marketing, business development, and customer communications. I enjoy identifying growth opportunities, supporting clients consistently, and using clear messaging to build trust and long-term relationships. In my recent roles, I’ve managed strategic account plans, handled client issue resolution while maintaining satisfaction, and supported content creation through planning, design, and timely execution. I also bring experience from logistics and operations—coordinating import-related communication, documentation, and follow-ups to ensure smooth service delivery across partners and consignees.…I’m Faraah Mansour, an account-focused professional and content creator with a strong background in marketing, business development, and customer communications. I enjoy identifying growth opportunities, supporting clients consistently, and using clear messaging to build trust and long-term relationships. In my recent roles, I’ve managed strategic account plans, handled client issue resolution while maintaining satisfaction, and supported content creation through planning, design, and timely execution. I also bring experience from logistics and operations—coordinating import-related communication, documentation, and follow-ups to ensure smooth service delivery across partners and consignees.

Faraah Mansour

Content Creator, Social Media Manager, Copywriter, +3

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I’m Faraah Mansour, an account-focused professional and content creator with a strong background in marketing, business development, and customer communications. I enjoy identifying growth opportunities, supporting clients consistently, and using clear messaging to build trust and long-term relationships. In my recent roles, I’ve managed strategic account plans, handled client issue resolution while maintaining satisfaction, and supported content creation through planning, design, and timely execution. I also bring experience from logistics and operations—coordinating import-related communication, documentation, and follow-ups to ensure smooth service delivery across partners and consignees.…I’m Faraah Mansour, an account-focused professional and content creator with a strong background in marketing, business development, and customer communications. I enjoy identifying growth opportunities, supporting clients consistently, and using clear messaging to build trust and long-term relationships. In my recent roles, I’ve managed strategic account plans, handled client issue resolution while maintaining satisfaction, and supported content creation through planning, design, and timely execution. I also bring experience from logistics and operations—coordinating import-related communication, documentation, and follow-ups to ensure smooth service delivery across partners and consignees.

Available to hire

I’m Faraah Mansour, an account-focused professional and content creator with a strong background in marketing, business development, and customer communications. I enjoy identifying growth opportunities, supporting clients consistently, and using clear messaging to build trust and long-term relationships.

In my recent roles, I’ve managed strategic account plans, handled client issue resolution while maintaining satisfaction, and supported content creation through planning, design, and timely execution. I also bring experience from logistics and operations—coordinating import-related communication, documentation, and follow-ups to ensure smooth service delivery across partners and consignees.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Arabic

Fluent

English

Fluent

Work Experience

Account Manager / Content Creator - Freelancer

July 1, 2023 - Present

Conducted market research for current and new clients. Developed strategic account plans to increase market share and successfully identified new business opportunities within existing accounts. Resolved client issues promptly while maintaining high satisfaction rates. Prepared captions and hashtags for each account, and designed posts and stories on Canva.

Account Manager / Content Creator at Guardian 609

July 1, 2023 - Present

Conducted market research to attract and retain clients, developed strategic account plans, and contributed to increased market share. Successfully identified new opportunities within existing accounts and ensured prompt problem-solving to sustain high satisfaction. Prepared account-specific captions and hashtags and created visual content using Canva in support of marketing goals.

Account Manager / Content Creator - Freelancer at Guardian

July 1, 2023 - Present

Conducting market researches for current / new clients. Developing strategic account plans, leading to increased market share. Successfully identified new business opportunities within existing accounts. Solving client issues promptly, maintaining high satisfaction rates. Preparing captions and hashtags for each account. Designing posts and stories on Canva.

Account Manager / Content Creator at Guardian 609

June 1, 2022 - July 1, 2023

Collaborated with cross-functional teams (marketing, product development, and customer support) to ensure seamless service delivery and client satisfaction. Conducted PowerPoint presentations with a monthly calendar and scheduled them accordingly. Maintained long-term relationships with a diverse client base.

Account Manager / Content Creator (Freelancer)

June 1, 2022 - July 1, 2023

Conducted market research for current and new clients, developed strategic account plans, and helped increase market share. Identified new business opportunities within existing accounts and resolved client issues promptly while maintaining high satisfaction rates. Prepared captions and hashtags for each account, designed posts and stories on Canva, and supported ongoing client communication to strengthen long-term relationships.

Account Manager / Content Creator at Brain Buzz

June 1, 2022 - July 31, 2023

Collaborated closely with cross-functional teams, including marketing, product development, and customers support, to ensure seamless service delivery and client satisfaction. Conducted PowerPoint presentations with monthly calendar and then scheduling it. Successfully maintained long-term relationships with a diverse client base.

Import Operations at Embassy Freight Services Egypt

September 1, 2020 - April 30, 2022

Communication with clients, overseas partners, truckers, warehouses, etc. Respond to all booking requests in a timely manner, and make sure that any and all follow-up is done both with origin agents and local consignments.

Business Development Officer at Dinier app Co.

August 1, 2020 - February 1, 2021

Business Development Officer at Dinerly app Co.

August 1, 2020 - February 1, 2021

Worked on business development activities and operational coordination during the internship/employment period, contributing to growth efforts and customer-related support.

HR Department Intern (Business Development)

August 1, 2020 - February 1, 2021

Supported HR-related activities within the department and contributed to business development tasks during the internship period, assisting with coordination and operational support.

Business Development Officer at Dineryap Co.

August 1, 2020 - February 28, 2021

Business development activities including client outreach and relationship building.

HR Intern

August 1, 2017 - August 31, 2017

Import Operations (Embassy Freight Services Egypt) at Embassy Freight Services Egypt

July 1, 2017 - August 1, 2017

Coordinated with clients, overseas partners, truckers, warehouses, and related stakeholders. Responded to booking requests in a timely manner and ensured follow-ups with original agents and local consignees. Prepared import documents and handled required paperwork to support smooth freight and logistics operations.

HR Department Internship at Embassy Freight Services Egypt

July 1, 2017 - August 31, 2017

Internship in HR Department