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I'm Siobhan He, a Product Manager and UX Designer based in Edmonton, Alberta. I lead product discovery, UX research, and delivery for B2B SaaS and native mobile/web applications, translating customer insights into strategy and roadmaps that drive measurable value. I excel at coordinating cross-functional teams, applying Agile and Lean practices, and shipping high-impact features across multiple products. My focus is on usability, efficiency, and customer value, and I thrive on turning user insights into data-driven improvements that boost adoption and product stickiness.…I'm Siobhan He, a Product Manager and UX Designer based in Edmonton, Alberta. I lead product discovery, UX research, and delivery for B2B SaaS and native mobile/web applications, translating customer insights into strategy and roadmaps that drive measurable value. I excel at coordinating cross-functional teams, applying Agile and Lean practices, and shipping high-impact features across multiple products. My focus is on usability, efficiency, and customer value, and I thrive on turning user insights into data-driven improvements that boost adoption and product stickiness.

Siobhan He

UX Designer, Web Developer, Front-End Developer

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I'm Siobhan He, a Product Manager and UX Designer based in Edmonton, Alberta. I lead product discovery, UX research, and delivery for B2B SaaS and native mobile/web applications, translating customer insights into strategy and roadmaps that drive measurable value. I excel at coordinating cross-functional teams, applying Agile and Lean practices, and shipping high-impact features across multiple products. My focus is on usability, efficiency, and customer value, and I thrive on turning user insights into data-driven improvements that boost adoption and product stickiness.…I'm Siobhan He, a Product Manager and UX Designer based in Edmonton, Alberta. I lead product discovery, UX research, and delivery for B2B SaaS and native mobile/web applications, translating customer insights into strategy and roadmaps that drive measurable value. I excel at coordinating cross-functional teams, applying Agile and Lean practices, and shipping high-impact features across multiple products. My focus is on usability, efficiency, and customer value, and I thrive on turning user insights into data-driven improvements that boost adoption and product stickiness.

Available to hire

I’m Siobhan He, a Product Manager and UX Designer based in Edmonton, Alberta. I lead product discovery, UX research, and delivery for B2B SaaS and native mobile/web applications, translating customer insights into strategy and roadmaps that drive measurable value.

I excel at coordinating cross-functional teams, applying Agile and Lean practices, and shipping high-impact features across multiple products. My focus is on usability, efficiency, and customer value, and I thrive on turning user insights into data-driven improvements that boost adoption and product stickiness.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Product Manager, UX Designer & UX Researcher at Detection Technologies

July 1, 2024 - March 1, 2026

Led end-to-end product discovery and development across 4 B2B SaaS products, driving the roadmap for 50+ features and improvements that enhanced operations and product stickiness from ideation through launch. Conducted weekly user discovery sessions; collaborated with sales, customer service, leadership, and development teams to align on direction and initiatives. Designed mobile-first, user-centered experiences for PWAs and native apps, improving usability for 50+ clients across 6 distinct products. Hosted sprint reviews and presented progress, trends, and outcomes to leadership.

Product Manager, UX Designer & UX Researcher at EZ Ops (Acquired by Detection Technologies)

October 1, 2021 - July 1, 2024

Owned the full product lifecycle for the EZ Ops and Payload platform (4 products), shipping hundreds of features and improvements, maintaining a backlog of 1000+ requests; improved security, functionality, operational workflows, and product stickiness. Reduced onboarding time and manual data input, decreased repetitive entry requirements, increased item visibility and reporting clarity, and boosted overall user efficiency through targeted UX and product improvements. Implemented various API and custom connections with client legacy systems and leading market products. Managed Agile/Lean backlogs, timelines, and sprint priorities across two development teams (8 developers and 2 QA testers). Designed mobile-first experiences for B2B PWAs and native apps; created onboarding and training documentation; built competitive analyses covering 30+ competitors; measured success against KPIs.

UX Designer & UX Researcher at EZ Ops

April 1, 2021 - October 1, 2021

Conducted user discovery sessions and maintained the product initiative backlog that helped shape the product roadmap. Designed responsive, user-first experiences for the mobile PW A platform. Measured success and adoption of initiatives against company KPIs. Monitored overall application health and performance; managed client communications via emails notifying outages and feature releases.

UX Designer & UX Researcher at Nutaq Technologies

May 1, 2021 - Present

Designed campaign pages, website refreshes, and improved web navigation and UI, supporting over 100 campaigns across nearly a dozen business groups over ~3 years. Designed PWA GUI for custom software integrating with IoT hardware. Implemented front-end updates directly on the website and in the PWA using HTML, CSS and JavaScript.

UX Designer at 3M Canada (Contract via Agilus)

April 1, 2021 - April 1, 2021

Designed campaign pages, campaign emails, and refreshed web navigation and UI, supporting over 100 campaigns across almost a dozen business groups.