Sophia A. Cone

Work Experience

Freelance Brand & Website Designer at Self-Employed
October 1, 2025 - Present
Design cohesive brand identities for small businesses and entrepreneurs, including logos, color palettes, and typography systems. Build and launch custom client websites using WordPress with a focus on clean aesthetics and intuitive user experience. Produce marketing and promotional materials using Adobe InDesign, Premiere Pro, and Canva. Manage client relationships end-to-end — from discovery and concept to delivery and revisions.
Integrated Claims Specialist at Lincoln Financial Group
June 1, 2025 - March 1, 2026
Manage and process employee absence and disability claims in compliance with FMLA, ADA, and state leave laws. Serve as primary point of contact for claimants, employers, and providers with a strong emphasis on empathy and accuracy. Analyze medical and employment documentation to determine eligibility and resolve complex cases. Consistently meet performance benchmarks while maintaining confidentiality and regulatory compliance.
PR Intern at Accent PR_ojects
May 1, 2023 - August 1, 2023
Supported strategic communication and relationship-building with clients. Created and maintained media lists to assist outreach initiatives. Provided administrative and organizational support to improve workflow efficiency.
Sales Associate at Bally
May 1, 2023 - August 1, 2023
Delivered personalized customer service and product recommendations. Maintained strong knowledge of product offerings and fashion trends. Assisted with daily sales reporting and operational tasks.
Cryotherapy Technician at CryoTexas
June 1, 2019 - May 1, 2022
Delivered wellness treatments while ensuring client comfort and safety. Communicated effectively with clients regarding services and care plans. Supported front desk operations and administrative duties.

Education

Bachelor of Arts in Communication Studies at Temple University
August 1, 2021 - May 1, 2025
Coursework in Communications & Psychology at John Cabot University
January 1, 2023 - May 1, 2024

Qualifications

HubSpot Digital Marketing Certificate
January 1, 2025 - April 6, 2026
HubSpot Email Marketing Certificate
January 1, 2025 - April 6, 2026

Industry Experience

Professional Services, Media & Entertainment, Retail, Software & Internet, Education