Available to hire
I’m a final-year Music Business student at Nottingham Trent University, building expertise in music marketing, brand strategy and project coordination.
I have applied industry theory to live projects, including producing a DJ showcase and driving audience and revenue growth for an international artist. I am a collaborative, fast-paced professional who thrives in customer-facing roles and I aim to combine event production with business strategy in the creative and commercial sectors.
Skills
Experience Level
Intermediate
Intermediate
Work Experience
Customer Service Assistant at Next
May 1, 2025 - PresentMain point of contact for customer enquiries in-store and via phone; resolved issues promptly to ensure a positive experience. Processed transactions, replenished stock, and merchandising to maintain an organised, customer-ready environment. Assisted with visual merchandising and product presentation to improve clarity and accessibility, increasing customer engagement.
Customer Service Assistant at Tesco, Nottingham
November 1, 2023 - March 1, 2025Supported customers at tills and self-checkouts with scanning items in a friendly and conversational manner, ensuring high quality service. Maintained store standards by organizing items, restocking shelves and cleaning up spillages. Handled customer queries swiftly and effectively.
Customer Service Advisor at Uhaus, Manchester
August 1, 2022 - September 1, 2023Prepared and monitored inventories for resident transitions (move-ins/outs). Addressed and delegated customer inquiries and maintenance issues. Assisted in planning and promoting resident events such as Paint & Sip, Beauty Masterclasses, Flower Arranging Workshops, and Games Night.
Event Management & Production at Nottingham Trent University
September 1, 2023 - May 1, 2024Coordinated and planned a Midlands DJ showcase; negotiated venues and DJs within budget. Demonstrated effective delegation and team coordination; conducted risk assessments and health & safety checks; handled administrative tasks related to event organization.
Volunteer Photographer at Longsight Library, Manchester
June 1, 2019 - September 1, 2021Captured event photographs using DSLR and film cameras; edited photographs using Lightroom; developed film photographs in darkroom facilities.
Intern – Social Media Marketing at Raygency, Manchester
June 1, 2020 - August 1, 2020Created marketing content for clients, including start-up brands. Conducted market research to support initiatives and brand projects. Tracked social media analytics to assess performance and engagement. Engaged with social media followers to boost brand awareness and community interaction.
Education
Bachelor's Degree in Music Business at Nottingham Trent University
September 1, 2023 - April 6, 2026Extended Diploma in Photography at The Manchester College
September 1, 2019 - June 1, 2021Qualifications
Industry Experience
Media & Entertainment, Retail, Education
Skills
Experience Level
Intermediate
Intermediate
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