ZA

Zaid Alsallamin

Available to hire

I am an AI Trust & Safety Specialist with hands-on experience in multilingual content risk analysis, policy enforcement, and high-risk data handling.

About

I am an AI Trust & Safety Specialist with hands-on experience in multilingual content risk analysis, policy enforcement, and high-risk data handling. I focus on Arabic NLP, LLM training data review, data quality analytics, harmful content detection, and risk classification, applying human-in-the-loop workflows to improve model reliability and cultural accuracy.

I bring GDPR and AML/KYC compliance into practice to support safe, bias-aware AI systems. Based in Warsaw, Poland, I am open to relocation within Germany and the EU or remote work.

  • 9 years' experience
  • Joined April 2026

Languages

  • ArabicFluent
  • EnglishAdvanced
  • GermanIntermediate
  • PolishBeginner
  • Hebrew (modern)Beginner

Industry experience

  • Media & Entertainment
  • Professional Services
  • Healthcare
  • Government

Work experience

AI Trust & Safety Analyst (Arabic) · TELUS International AIJan 2024 – Present · 2 yrs 11 mos

Managed 10,000+ Arabic AI/NLP datasets, mitigating bias and ensuring model safety with 99% accuracy. Applied trust & safety policies to identify and classify high-risk content including hate speech, extremism, and sexual exploitation. Conducted human-in-the-loop safety reviews using Excel Pivot Tables and multi-dialect Arabic expertise to improve model reliability and cultural accuracy with TC S annotation platforms.

High-Risk Claims & Compliance Specialist · NIC-Insurance ServicesJan 2023 – Dec 2023 · 1 yr

Analyzed bodily injury claims in Arabic and English involving sensitive medical, legal, and financial data. Assessed high-risk cases, verified data, and supported regulated fraud and liability decisions. Handled vulnerable user data under strict data-protection, ethics, and compliance standards using Jira.

Customer & Financial Data Operations Officer · Jawwal Telecommunications CompanyJan 2017 – Dec 2022 · 6 yrs

Managed billing investigations, customer disputes, and financial records using CRM systems. Performed KYC, AML checks, and fraud detection, protecting users and company assets. Worked with sensitive personal and financial data under internal compliance and data-protection standards.

Education

Responsible & Generative AI · Google2030 – 2026
SQL & Data Analysis, Python for AI · Meta2030 – 2026
AI Governance & GDPR - Automated decision-making · Saïd Business School, University of Oxford2030 – 2026

Certifications and awards

BSc in Business Administration2030 – 2026
Responsible & Generative AI: Bias, fairness, LLM safety, and prompt engineering2030 – 2026
SQL & Data Analysis; Python for AI2030 – 2026
AI Governance & GDPR - Automated Decision-Making2030 – 2026

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