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Ethel Nuila

Available to hire

My name is Ethel, and I am a Marketing student with a strong experience customer experience. I consider myself responsible, organized, and very communicative.

About

My name is Ethel, and I am a Marketing student with a strong experience customer experience. I consider myself responsible, organized, and very communicative. I enjoy working with people and understanding their needs.
One of my favorite hobbies is spending time creating ideas for projects, especially related to marketing and business. I also enjoy listening to music, running and relaxing with friends, which helps me stay creative and motivated.

  • 5 years' experience
  • Joined April 2026

Languages

  • GermanAdvanced
  • EnglishAdvanced
  • Spanish; CastilianFluent
  • FrenchBeginner

Industry experience

  • Education
  • Professional Services
  • Travel & Hospitality
  • Consumer Goods
  • Media & Entertainment

Work experience

Tri-lingual Customer Service Representative · OMIO.COMAug 2021 – Mar 2026 · 4 yrs 8 mos

Provided exceptional customer support for Omio.com customers in German, English and Spanish, addressing inquiries and resolving issues promptly and efficiently via phone, email, and chat. Contributed to retention and sales growth by recommending personalized travel solutions. Maintained a high level of customer satisfaction in a fast-paced, professional manner.

Management Internship · ASAP LogisticsAug 2020 – Jul 2021 · 1 yr

Assisted daily administrative tasks, managed front-desk operations and handled incoming communications. Supported management with organized records and efficient archiving processes. Gained exposure to logistics workflows in a remote, multilingual environment.

Management Internship · UASSISTMEAug 2019 – Sep 2019 · 2 mos

Organized and maintained company records and documents, ensuring accurate archiving processes. Supported administrative tasks and contributed to data organization in a fast-paced environment.

Education

Bachelor's Degree in International Business · Universidad Tecnologica Centro America2022 – 2026

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