Darren Luong
Hi, I’m Darren Luong, a customer-oriented Revenue Operations and Marketing Automation professional who thrives on automating processes and aligning marketing, sales, and customer success to unlock growth.
About
Hi, I’m Darren Luong, a customer-oriented Revenue Operations and Marketing Automation professional who thrives on automating processes and aligning marketing, sales, and customer success to unlock growth. I enjoy turning complex data into clear, actionable insights and building scalable systems that drive revenue and improve the customer experience.\n\nWith 10+ years of experience across diverse industries, I help teams optimize revenue processes, improve data accuracy, and translate insights into practical strategies that enhance collaboration and measurable outcomes.
- 13 years' experience
- Joined April 2026
Languages
- EnglishFluent
Industry experience
- Software & Internet
- Professional Services
- Media & Entertainment
Work experience· 5 roles
Led strategic revenue operations initiatives to streamline go-to-market processes and accelerate growth across marketing, sales, and customer success functions. Delivered data-driven decision-making, process automation, and scalable operational infrastructure to support revenue growth.
Bridged sales, marketing, and customer success to drive revenue growth, optimize revenue processes, manage CRM systems, analyze performance metrics, and ensure cross-functional alignment. Focused on revenue attribution components.
Managed enterprise marketing technology platforms for cross-channel, personalized communications; oversaw day-to-day operations, road mapping, and email marketing for multiple marketing automation platforms; led and mentored MOPS teams.
Education
Certifications and awards· 9
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