Hi, I’m Darren Luong, a customer-oriented Revenue Operations and Marketing Automation professional who thrives on automating processes and aligning marketing, sales, and customer success to unlock growth. I enjoy turning complex data into clear, actionable insights and building scalable systems that drive revenue and improve the customer experience.\n\nWith 10+ years of experience across diverse industries, I help teams optimize revenue processes, improve data accuracy, and translate insights into practical strategies that enhance collaboration and measurable outcomes.

Hi, I’m Darren Luong, a customer-oriented Revenue Operations and Marketing Automation professional who thrives on automating processes and aligning marketing, sales, and customer success to unlock growth. I enjoy turning complex data into clear, actionable insights and building scalable systems that drive revenue and improve the customer experience.\n\nWith 10+ years of experience across diverse industries, I help teams optimize revenue processes, improve data accuracy, and translate insights into practical strategies that enhance collaboration and measurable outcomes.

Available to hire

Hi, I’m Darren Luong, a customer-oriented Revenue Operations and Marketing Automation professional who thrives on automating processes and aligning marketing, sales, and customer success to unlock growth. I enjoy turning complex data into clear, actionable insights and building scalable systems that drive revenue and improve the customer experience.\n\nWith 10+ years of experience across diverse industries, I help teams optimize revenue processes, improve data accuracy, and translate insights into practical strategies that enhance collaboration and measurable outcomes.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Revenue Operations Consultant at Red Socks Inc.
January 1, 2025 - Present
Led strategic revenue operations initiatives to streamline go-to-market processes and accelerate growth across marketing, sales, and customer success functions. Delivered data-driven decision-making, process automation, and scalable operational infrastructure to support revenue growth.
Revenue Operations Consultant at AAM Revenue Strategy Consultants
January 1, 2022 - January 1, 2025
Bridged sales, marketing, and customer success to drive revenue growth, optimize revenue processes, manage CRM systems, analyze performance metrics, and ensure cross-functional alignment. Focused on revenue attribution components.
Revenue Operations Specialist at Go Nimble
January 1, 2016 - January 1, 2022
Managed enterprise marketing technology platforms for cross-channel, personalized communications; oversaw day-to-day operations, road mapping, and email marketing for multiple marketing automation platforms; led and mentored MOPS teams.
Marketing Automation Consultant at Mass Engines
January 1, 2015 - January 1, 2016
Collaborated with client business and technical users to understand needs and processes, developed and delivered appropriate solutions; coordinated with clients and partners to ensure on-time delivery; improved operations and workflows.
Marketing Automation Specialist at Oracle
January 1, 2013 - January 1, 2015
Delivered delightful customer experience, provided exceptional telephone and email support to internal/external customers; evaluated, developed, and improved internal processes to boost efficiency; served as an internal knowledge resource and liaised with customers, consultants, R&D, production, and QA teams.

Education

Diploma in Digital Media Technical Production / Digital Communication & Media/Multimedia at Seneca College
January 11, 2030 - April 7, 2026

Qualifications

ITIL Level 1 Certification
January 11, 2030 - April 7, 2026
Advocate Marketing Certification, Influitive
January 1, 2015 - January 1, 2016
Marketo Certified Associate (MCA)
January 11, 2030 - April 7, 2026
Adobe Marketing Certification (Conversational Marketing)
January 1, 2019 - January 1, 2020
Drift Conversational Marketing Certification
January 1, 2019 - January 1, 2020
HubSpot Academy Certifications: Marketing Software
January 11, 2030 - April 7, 2026
HubSpot Academy Certifications: Inbound Marketing
January 11, 2030 - April 7, 2026
HubSpot Academy Certifications: Sales Hub Software
January 11, 2030 - April 7, 2026
HubSpot Academy Certifications: Email Marketing
January 11, 2030 - April 7, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment