Available to hire
Hi, I’m Darren Luong, a customer-oriented Revenue Operations and Marketing Automation professional who thrives on automating processes and aligning marketing, sales, and customer success to unlock growth. I enjoy turning complex data into clear, actionable insights and building scalable systems that drive revenue and improve the customer experience.\n\nWith 10+ years of experience across diverse industries, I help teams optimize revenue processes, improve data accuracy, and translate insights into practical strategies that enhance collaboration and measurable outcomes.
Skills
Experience Level
Language
English
Fluent
Work Experience
Revenue Operations Consultant at Red Socks Inc.
January 1, 2025 - PresentLed strategic revenue operations initiatives to streamline go-to-market processes and accelerate growth across marketing, sales, and customer success functions. Delivered data-driven decision-making, process automation, and scalable operational infrastructure to support revenue growth.
Revenue Operations Consultant at AAM Revenue Strategy Consultants
January 1, 2022 - January 1, 2025Bridged sales, marketing, and customer success to drive revenue growth, optimize revenue processes, manage CRM systems, analyze performance metrics, and ensure cross-functional alignment. Focused on revenue attribution components.
Revenue Operations Specialist at Go Nimble
January 1, 2016 - January 1, 2022Managed enterprise marketing technology platforms for cross-channel, personalized communications; oversaw day-to-day operations, road mapping, and email marketing for multiple marketing automation platforms; led and mentored MOPS teams.
Marketing Automation Consultant at Mass Engines
January 1, 2015 - January 1, 2016Collaborated with client business and technical users to understand needs and processes, developed and delivered appropriate solutions; coordinated with clients and partners to ensure on-time delivery; improved operations and workflows.
Marketing Automation Specialist at Oracle
January 1, 2013 - January 1, 2015Delivered delightful customer experience, provided exceptional telephone and email support to internal/external customers; evaluated, developed, and improved internal processes to boost efficiency; served as an internal knowledge resource and liaised with customers, consultants, R&D, production, and QA teams.
Education
Diploma in Digital Media Technical Production / Digital Communication & Media/Multimedia at Seneca College
January 11, 2030 - April 7, 2026Qualifications
ITIL Level 1 Certification
January 11, 2030 - April 7, 2026Advocate Marketing Certification, Influitive
January 1, 2015 - January 1, 2016Marketo Certified Associate (MCA)
January 11, 2030 - April 7, 2026Adobe Marketing Certification (Conversational Marketing)
January 1, 2019 - January 1, 2020Drift Conversational Marketing Certification
January 1, 2019 - January 1, 2020HubSpot Academy Certifications: Marketing Software
January 11, 2030 - April 7, 2026HubSpot Academy Certifications: Inbound Marketing
January 11, 2030 - April 7, 2026HubSpot Academy Certifications: Sales Hub Software
January 11, 2030 - April 7, 2026HubSpot Academy Certifications: Email Marketing
January 11, 2030 - April 7, 2026Industry Experience
Software & Internet, Professional Services, Media & Entertainment
Skills
Experience Level
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