Mutinta Sinkala

Applied Agile and Scrum methodologies to compliance projects, streamlining delivery timelines by 15% and strengthening stakeholder communication. Conducted process mapping and gap analysis, identifying control gaps that reduced operational risk exposure and supported compliance with FCA regulatory standards. Developed and presented risk dashboards and reports to senior management, enabling monitoring of KRIs and driving data-driven strategic decisions.

Transformed masterclasses and mentorship transitions, reducing administrative setup time per individual by 25% and improving delivery consistency. Analysed marketing and social media performance data to identify engagement trends, providing insights that informed campaign strategies.

Managed buy-to-let mortgage applications end-to-end, coordinating property valuations and liaising effectively between the bank, brokers, and valuation companies to ensure smooth processing. Oversaw the processing of Decisions in Principle (DIPs) and loan applications with a focus on accuracy and data integrity, supporting the team in successfully handling 16+ applications per day.