Digital Marketing Intern at International Institute of Digital Marketing (IIDM)

Created and published digital content across social platforms; managed content calendars and visuals using Canva; researched audience trends and adjusted content strategies to improve engagement; analyzed customer queries to identify trends and improve user experience; utilized CRM systems to manage data and track customer insights; communicated clearly with users and translated issues into actionable solutions; supported social media campaigns and produced SEO-driven blog content; assisted with digital outreach and campaign execution; collaborated with teams using Google Workspace; conducted market and competitor research to inform campaign strategies; analyzed performance data and tracked KPIs using structured reports.