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Hi, I’m Annita Phiri, a Zambian-born student in Brasov, Romania, pursuing a Bachelor's degree in Business Administration and Economics. I’ve gained hands-on experience in customer service and digital content moderation through roles at Emma la dolce and Teleperformance, where I learned to listen to customers, evaluate information, and maintain high standards under pressure. I enjoy storytelling, writing, and clear communication. I’ve published a novel titled Forever and have presented at business discussions, and I’m excited to apply my skills in dynamic teams across education, retail, and media projects, continuing to learn and grow.…Hi, I’m Annita Phiri, a Zambian-born student in Brasov, Romania, pursuing a Bachelor's degree in Business Administration and Economics. I’ve gained hands-on experience in customer service and digital content moderation through roles at Emma la dolce and Teleperformance, where I learned to listen to customers, evaluate information, and maintain high standards under pressure. I enjoy storytelling, writing, and clear communication. I’ve published a novel titled Forever and have presented at business discussions, and I’m excited to apply my skills in dynamic teams across education, retail, and media projects, continuing to learn and grow.

Annita Phiri

Writer, Content Producer, Content Creator, +2

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Hi, I’m Annita Phiri, a Zambian-born student in Brasov, Romania, pursuing a Bachelor's degree in Business Administration and Economics. I’ve gained hands-on experience in customer service and digital content moderation through roles at Emma la dolce and Teleperformance, where I learned to listen to customers, evaluate information, and maintain high standards under pressure. I enjoy storytelling, writing, and clear communication. I’ve published a novel titled Forever and have presented at business discussions, and I’m excited to apply my skills in dynamic teams across education, retail, and media projects, continuing to learn and grow.…Hi, I’m Annita Phiri, a Zambian-born student in Brasov, Romania, pursuing a Bachelor's degree in Business Administration and Economics. I’ve gained hands-on experience in customer service and digital content moderation through roles at Emma la dolce and Teleperformance, where I learned to listen to customers, evaluate information, and maintain high standards under pressure. I enjoy storytelling, writing, and clear communication. I’ve published a novel titled Forever and have presented at business discussions, and I’m excited to apply my skills in dynamic teams across education, retail, and media projects, continuing to learn and grow.

Available to hire

Hi, I’m Annita Phiri, a Zambian-born student in Brasov, Romania, pursuing a Bachelor’s degree in Business Administration and Economics. I’ve gained hands-on experience in customer service and digital content moderation through roles at Emma la dolce and Teleperformance, where I learned to listen to customers, evaluate information, and maintain high standards under pressure.

I enjoy storytelling, writing, and clear communication. I’ve published a novel titled Forever and have presented at business discussions, and I’m excited to apply my skills in dynamic teams across education, retail, and media projects, continuing to learn and grow.

Skills

Microsoft Excel

Microsoft Word

Copywriting

Experience Level

Microsoft Excel

Expert

Microsoft Word

Expert

Copywriting

Expert

Language

English

Fluent

Chichewa; Chewa; Nyanja

Advanced

Work Experience

Sales Assistant at Emma la dolce

July 15, 2024 - September 30, 2026

Assisted customers with product selection and provided accurate product information. Monitored stock levels and supported basic inventory organization. Ensured proper product display and store presentation. Handled daily sales transactions and supported order processing. Gained understanding of customer preferences and demand trends.

Content Moderator at Teleperformance

January 8, 2024 - June 10, 2024

Reviewed and evaluated digital content to ensure compliance with company policies and quality standards. Made accurate decisions based on guidelines and attention to detail. Managed large volumes of information while maintaining consistency and accuracy. Demonstrated strong analytical thinking and responsible decision-making. Worked effectively in a fast-paced, target-driven environment.