Available to hire
Hi, I’m Thi My Duyen Pham, a digital marketer based in Kuala Lumpur, Malaysia, with over 1 year of experience in digital marketing, specializing in Facebook advertising, including campaign setup, optimization, and performance analysis.
Hi, I also have solid customer service experience via phone, email, and chat, where I handle inquiries efficiently and maintain high customer satisfaction. I combine strong communication skills with hands-on advertising experience to contribute effectively to marketing goals.
Experience Level
Language
English
Advanced
Work Experience
Digital Marketing Specialist at Kha Kim Digital Marketing
October 1, 2021 - May 1, 2022Over 1 year of experience in Digital Marketing, specializing in Facebook advertising, including campaign setup, optimization, and performance analysis. Also experienced in customer service via phone, email, and chat, handling inquiries efficiently and maintaining high customer satisfaction.
Customer Service
June 1, 2024 - PresentCurrent role focusing on customer support, including handling inquiries and optimizing Facebook Ads campaigns through data-driven adjustments and A/B testing.
Education
Bachelor's Degree in Digital Marketing at FPT University, Ho Chi Minh City
November 1, 2019 - December 1, 2023Qualifications
Advanced Facebook Advertising
January 1, 2025 - April 7, 2026Google SEO Fundamentals
January 1, 2023 - April 7, 2026Business Analytics: Marketing Data
January 1, 2025 - April 7, 2026Advertising on Facebook
January 1, 2025 - April 7, 2026First Class Honours (Graduation Thesis)
January 11, 2030 - April 7, 2026Industry Experience
Professional Services, Software & Internet, Media & Entertainment
Experience Level
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