Hi, I'm Thi My Duyen Pham, a digital marketer based in Kuala Lumpur, Malaysia, with over 1 year of experience in digital marketing, specializing in Facebook advertising, including campaign setup, optimization, and performance analysis. Hi, I also have solid customer service experience via phone, email, and chat, where I handle inquiries efficiently and maintain high customer satisfaction. I combine strong communication skills with hands-on advertising experience to contribute effectively to marketing goals.

Thi My Duyen Pham

Hi, I'm Thi My Duyen Pham, a digital marketer based in Kuala Lumpur, Malaysia, with over 1 year of experience in digital marketing, specializing in Facebook advertising, including campaign setup, optimization, and performance analysis. Hi, I also have solid customer service experience via phone, email, and chat, where I handle inquiries efficiently and maintain high customer satisfaction. I combine strong communication skills with hands-on advertising experience to contribute effectively to marketing goals.

Available to hire

Hi, I’m Thi My Duyen Pham, a digital marketer based in Kuala Lumpur, Malaysia, with over 1 year of experience in digital marketing, specializing in Facebook advertising, including campaign setup, optimization, and performance analysis.

Hi, I also have solid customer service experience via phone, email, and chat, where I handle inquiries efficiently and maintain high customer satisfaction. I combine strong communication skills with hands-on advertising experience to contribute effectively to marketing goals.

See more

Experience Level

Expert
Intermediate

Language

English
Advanced

Work Experience

Digital Marketing Specialist at Kha Kim Digital Marketing
October 1, 2021 - May 1, 2022
Over 1 year of experience in Digital Marketing, specializing in Facebook advertising, including campaign setup, optimization, and performance analysis. Also experienced in customer service via phone, email, and chat, handling inquiries efficiently and maintaining high customer satisfaction.
Customer Service
June 1, 2024 - Present
Current role focusing on customer support, including handling inquiries and optimizing Facebook Ads campaigns through data-driven adjustments and A/B testing.

Education

Bachelor's Degree in Digital Marketing at FPT University, Ho Chi Minh City
November 1, 2019 - December 1, 2023

Qualifications

Advanced Facebook Advertising
January 1, 2025 - April 7, 2026
Google SEO Fundamentals
January 1, 2023 - April 7, 2026
Business Analytics: Marketing Data
January 1, 2025 - April 7, 2026
Advertising on Facebook
January 1, 2025 - April 7, 2026
First Class Honours (Graduation Thesis)
January 11, 2030 - April 7, 2026

Industry Experience

Professional Services, Software & Internet, Media & Entertainment