I am a multilingual hospitality and administrative professional with experience in guest relations, property management, and customer support. I excel at managing bookings, coordinating operations, and delivering high-quality service to international clients. Organized and adaptable, I thrive in fast-paced environments and enjoy collaborating with diverse teams. I am fluent in Russian and English with Portuguese as an intermediate, enabling smooth communication across cultural and language boundaries.

Maria Altusar

I am a multilingual hospitality and administrative professional with experience in guest relations, property management, and customer support. I excel at managing bookings, coordinating operations, and delivering high-quality service to international clients. Organized and adaptable, I thrive in fast-paced environments and enjoy collaborating with diverse teams. I am fluent in Russian and English with Portuguese as an intermediate, enabling smooth communication across cultural and language boundaries.

Available to hire

I am a multilingual hospitality and administrative professional with experience in guest relations, property management, and customer support. I excel at managing bookings, coordinating operations, and delivering high-quality service to international clients.

Organized and adaptable, I thrive in fast-paced environments and enjoy collaborating with diverse teams. I am fluent in Russian and English with Portuguese as an intermediate, enabling smooth communication across cultural and language boundaries.

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Language

Russian
Fluent
English
Advanced
Portuguese
Intermediate

Work Experience

Maintenance Assistant at Municipal Camping Park
January 1, 2025 - December 31, 2026
Supported daily operations, maintenance tasks, and maintained a positive guest environment at a municipal camping park, ensuring safety, cleanliness, and responsive guest service.
Customer Support at Zara
January 1, 2022 - December 31, 2023
Handled customer inquiries, resolved product and order issues, and collaborated with teams to ensure timely and satisfactory customer experiences.
Room Rental Manager at Airbnb
January 1, 2019 - December 31, 2022
Managed bookings, coordinated guest communications, and ensured high guest satisfaction for multiple listings.
Personal Assistant at Silwal and Raju Lda
January 1, 2018 - December 31, 2020
Provided administrative support, coordinated logistics, and managed communications for executives.

Education

at Leningrad Electrotechnical University, St. Petersburg
January 11, 2030 - April 8, 2026
at Leningrad Electrotechnical University, St. Petersburg
January 11, 2030 - April 8, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment, Other