MA

Maria Altusar

Available to hire

I am a multilingual hospitality and administrative professional with experience in guest relations, property management, and customer support.

About

I am a multilingual hospitality and administrative professional with experience in guest relations, property management, and customer support. I excel at managing bookings, coordinating operations, and delivering high-quality service to international clients.

Organized and adaptable, I thrive in fast-paced environments and enjoy collaborating with diverse teams. I am fluent in Russian and English with Portuguese as an intermediate, enabling smooth communication across cultural and language boundaries.

  • 7 years' experience
  • Joined April 2026

Languages

  • RussianFluent
  • EnglishAdvanced
  • PortugueseIntermediate

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Media & Entertainment
  • Other

Work experience· 4 roles

Maintenance Assistant · Municipal Camping ParkJan 2025 – Dec 2026 · 2 yrs

Supported daily operations, maintenance tasks, and maintained a positive guest environment at a municipal camping park, ensuring safety, cleanliness, and responsive guest service.

Customer Support · ZaraJan 2022 – Dec 2023 · 2 yrs

Handled customer inquiries, resolved product and order issues, and collaborated with teams to ensure timely and satisfactory customer experiences.

Room Rental Manager · AirbnbJan 2019 – Dec 2022 · 4 yrs

Managed bookings, coordinated guest communications, and ensured high guest satisfaction for multiple listings.

Personal Assistant · Silwal and Raju LdaJan 2018 – Dec 2020 · 3 yrs

Education

· Leningrad Electrotechnical University, St. Petersburg2030 – 2026
· Leningrad Electrotechnical University, St. Petersburg2030 – 2026

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