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I am a customer-focused IT support engineer with over 9 years of experience in high-intensity enterprise environments. I excel at maintaining complex IT infrastructure, optimizing system performance, and troubleshooting critical issues to boost organizational efficiency. Recently, I expanded into digital marketing, procurement, and sales operations, blending technical expertise with client relationship management to deliver measurable results. I thrive in collaborative settings, enjoy translating technical concepts for stakeholders, and am passionate about leveraging technology to drive business growth. I am open to new opportunities in marketing, procurement, and sales operations and can provide references upon request.…I am a customer-focused IT support engineer with over 9 years of experience in high-intensity enterprise environments. I excel at maintaining complex IT infrastructure, optimizing system performance, and troubleshooting critical issues to boost organizational efficiency. Recently, I expanded into digital marketing, procurement, and sales operations, blending technical expertise with client relationship management to deliver measurable results. I thrive in collaborative settings, enjoy translating technical concepts for stakeholders, and am passionate about leveraging technology to drive business growth. I am open to new opportunities in marketing, procurement, and sales operations and can provide references upon request.

AKINLOLU EMMANUEL ALUKO

Digital Marketer, Content Creator, Web Designer, +2

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I am a customer-focused IT support engineer with over 9 years of experience in high-intensity enterprise environments. I excel at maintaining complex IT infrastructure, optimizing system performance, and troubleshooting critical issues to boost organizational efficiency. Recently, I expanded into digital marketing, procurement, and sales operations, blending technical expertise with client relationship management to deliver measurable results. I thrive in collaborative settings, enjoy translating technical concepts for stakeholders, and am passionate about leveraging technology to drive business growth. I am open to new opportunities in marketing, procurement, and sales operations and can provide references upon request.…I am a customer-focused IT support engineer with over 9 years of experience in high-intensity enterprise environments. I excel at maintaining complex IT infrastructure, optimizing system performance, and troubleshooting critical issues to boost organizational efficiency. Recently, I expanded into digital marketing, procurement, and sales operations, blending technical expertise with client relationship management to deliver measurable results. I thrive in collaborative settings, enjoy translating technical concepts for stakeholders, and am passionate about leveraging technology to drive business growth. I am open to new opportunities in marketing, procurement, and sales operations and can provide references upon request.

Available to hire

I am a customer-focused IT support engineer with over 9 years of experience in high-intensity enterprise environments. I excel at maintaining complex IT infrastructure, optimizing system performance, and troubleshooting critical issues to boost organizational efficiency. Recently, I expanded into digital marketing, procurement, and sales operations, blending technical expertise with client relationship management to deliver measurable results.

I thrive in collaborative settings, enjoy translating technical concepts for stakeholders, and am passionate about leveraging technology to drive business growth. I am open to new opportunities in marketing, procurement, and sales operations and can provide references upon request.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Marketing Officer at Max-Migold Limited

November 1, 2023 - Present

Manages customer interactions and sales performance via HubSpot CRM, ensuring data quality for insights. Administers the company's WordPress website, including content updates, SEO optimization, and site functionality. Manages relationships with external vendors for digital marketing services, promotional materials, and event logistics. Executes social media strategy by managing and distributing content across all company platforms. Utilizes Google Earth for sales navigation and strategic lead generation. Coordinates departmental meetings and delivers training presentations to support workplace learning.

IT Support Contractor (1st/2nd Line) at Systemarts Teks Consulting

August 1, 2009 - October 1, 2023

Provided 1st and 2nd line technical support for over 80 users nationwide in a fast-paced consulting environment. Managed the full IT procurement lifecycle by evaluating user needs, sourcing hardware/software, and negotiating with vendors to ensure optimal pricing and performance. Administered Active Directory and Exchange Server (2003/2011) for user and mailbox management. Delivered expert remote support for Windows OS and macOS using TeamViewer and Remote Assistance. Supported remote users and maintained network security by managing Cisco VPN Clients and firewall configurations. Ensured the integrity of infrastructure hardware and operating system software. Monitored compliance with information security policies and procedures.

Hardware Engineer at Quality Network Limited

January 1, 2006 - April 1, 2006

Provided comprehensive hardware support, including printer/system servicing, repairs, and maintenance. Monitored employee web usage to ensure adherence to company policy.