Available to hire
Hi there! I’m Jessica Chen, a driven honours arts and business student at the University of Waterloo who thrives in fast-paced, collaborative environments. I enjoy turning ideas into action by coordinating sponsors, marketing campaigns, and cross-functional projects, always with an inclusive mindset and a focus on tangible results.
I am passionate about building inclusive teams, using data to streamline processes, and communicating clearly with clients, partners, and teammates. I love applying creative problem solving to real-world challenges and contributing to initiatives that make a positive impact in education, business, and the community.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Process and Change Management Analyst - Finance Transformation at BMO Financial Group
September 1, 2025 - PresentBuilt and optimized process maps and access-review workflows for 3,000+ users across Technology, Finance, and Audit; reconciled SAP vs BOBJ data for SLE R P, performed variance analysis and escalated discrepancies to ensure accurate reporting; analyzed re-statement submissions during a system decommissioning, identified errors, and helped design updated reporting processes. Monitored GL/NGL bottlenecks and refined communication and training to improve accuracy.
Digital Sales Representative at Aisha Living
January 1, 2025 - April 1, 2025Handled a high volume of incoming calls while conducting outbound cold calls to generate leads and support client engagement using HubSpot. Designed graphics for social media and contributed to website layout and design using Figma and Canva.
BMO Women in Banking Representative at BMO Financial Group
September 1, 2025 - December 1, 2025Participated in the Women in Banking program, building relationships with internal and external stakeholders and promoting inclusive leadership.
Vice President of Marketing at University of Waterloo Women in Business Club
January 1, 2024 - PresentLed marketing strategy and communications for club initiatives, coordinating campaigns and events to raise visibility and engagement.
Vice President of Sponsorships at University of Waterloo Chinese Students Association
September 1, 2024 - PresentSecured sponsorships and partnerships for association events and programs, maintaining sponsor relations and coordinating funding opportunities.
Education
Honours Arts and Business (Co-op) at University of Waterloo
January 1, 2023 - April 10, 2026Qualifications
Bloomberg Finance Fundamentals
January 11, 2030 - April 10, 2026Bloomberg Market Concepts
January 11, 2030 - April 10, 2026Financial Social and Governance Courses
January 11, 2030 - April 10, 2026Industry Experience
Education, Professional Services, Non-Profit Organization, Media & Entertainment, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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