Conducted comprehensive SEO research using Conductor to optimize content for over 100 pages, focusing on high search volume keywords to enhance visibility and engagement.  Launched a successful branding initiative for the PCC Luau, increasing its Google search ranking by 70 positions and securing a spot on the first page within three months.

Douglas F. Madruga

Conducted comprehensive SEO research using Conductor to optimize content for over 100 pages, focusing on high search volume keywords to enhance visibility and engagement.  Launched a successful branding initiative for the PCC Luau, increasing its Google search ranking by 70 positions and securing a spot on the first page within three months.

Available to hire

Conducted comprehensive SEO research using Conductor to optimize content for over 100 pages, focusing on high search
volume keywords to enhance visibility and engagement.
 Launched a successful branding initiative for the PCC Luau, increasing its Google search ranking by 70 positions and
securing a spot on the first page within three months.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
Japanese
Advanced
Spanish; Castilian
Intermediate
Portuguese
Intermediate

Work Experience

Website Developer at Polynesia Cultural Center
July 1, 2023 - Present
Conducted comprehensive SEO research using Conductor to optimize content for over 100 pages, focusing on high search volume keywords to enhance visibility and engagement. Launched a branding initiative for the PCC Luau, increasing its Google search ranking by 70 positions and securing a spot on the first page within three months. Assisted in A/B testing landing page performance, analyzing metrics such as bounce rate, CTR, and conversions using Google Analytics. Audited HTML/CSS/JavaScript performance to identify and resolve issues slowing page load and rendering, and debugged CSS/JavaScript conflicts to improve UI responsiveness across devices and browsers.
Deans of Students’ Assistant at BYU-H Dean of Student Office
August 1, 2021 - May 31, 2023
Upholds confidentiality while supporting the Dean of Students on 15 campus-wide projects (2022-2023). Analyzed data for 1,300+ international students using Excel, SQL, and data visualization tools to identify trends and inform policy improvements. Designed and authored guidelines and digital resources (booklets and web-based interactive materials) to assist first-year students, and led implementation of student support services and campus events.
IT Customer Service & Satellite Support at The Church of Jesus Christ of Latter-Day Saints - GSD
August 1, 2017 - April 30, 2021
Central IT and membership support hub for a global organization. Supported worldwide satellite broadcasts reaching 17 million viewers quarterly across 60+ countries, providing multilingual assistance in Japanese, Spanish, Portuguese, and English. Used PowerShell and other systems to diagnose and resolve connectivity issues impacting broadcast reliability; resolved a broad range of church account and facility technical issues, consistently receiving positive feedback.
Volunteer Representative at The Church of Jesus Christ of Latter-day Saints
January 1, 2014 - December 31, 2016
Taught and supported communities in the Kansai region (Kobe, Japan) as a volunteer representative, contributing to community outreach and local initiatives.

Education

B.S at Brigham Young University - Laie, HI
January 1, 2021 - June 1, 2025

Qualifications

AWS Certified Cloud Practitioner
January 11, 2030 - April 10, 2026

Industry Experience

Non-Profit Organization, Education, Media & Entertainment, Software & Internet