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Hi, I'm Islam Ben Hlel, a seasoned professional with a strong foundation in digital economy, strategic management, and project execution. With over ten years of experience across industries and roles, I thrive in dynamic, fast-paced environments and work effectively both independently and in cross-functional teams, delivering high-quality results and strategic value.…

Islam Ben Hlel

Project Manager, Marketing Strategist, Social Media Manager, +2

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Hi, I'm Islam Ben Hlel, a seasoned professional with a strong foundation in digital economy, strategic management, and project execution. With over ten years of experience across industries and roles, I thrive in dynamic, fast-paced environments and work effectively both independently and in cross-functional teams, delivering high-quality results and strategic value.…

Available to hire

Hi, I’m Islam Ben Hlel, a seasoned professional with a strong foundation in digital economy, strategic management, and project execution.

With over ten years of experience across industries and roles, I thrive in dynamic, fast-paced environments and work effectively both independently and in cross-functional teams, delivering high-quality results and strategic value.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

French

Advanced

Work Experience

Digital Marketing Manager at Delta Medical Establishment

August 1, 2025 - Present

Develop and implement digital marketing strategies; manage paid advertising campaigns (Google, Meta, etc.); oversee social media and content creation; optimize website performance and conversion rates; track KPIs and campaign performance; manage the digital marketing budget; coordinate with teams, agencies, and partners; monitor digital trends and market insights.

Digital Marketing Manager at All Point Health Care

April 1, 2024 - July 1, 2025

Develop and implement marketing strategies; supervise digital and traditional campaigns (SEO, SEA, social networks, emailing, advertising); manage brand image and external communications; analyze market trends and monitoring the competition; identify new business opportunities and develop strategic partnerships; defining action plans for acquiring and retaining customers; manage sales prospecting and support marketing and sales teams.

Customer Service Manager at Carrefour France

June 1, 2021 - March 1, 2024

Manage customer services; identify trends, opportunities for improvement and market segments to target; develop loyalty strategies; manage customer dispute cases within the expert’s unit; assist advisers in processing customer requests and apply procedures; training and coaching team members in e-commerce best practices.

Development and E-Marketing Department Manager at Jasmin Airways

March 1, 2019 - February 1, 2021

Analyze data and interpret key performance indicators (KPIs); implement systems; train and supervise team members on new applications; monitor market trends and competitors' activities to keep abreast of best practice.

Project Manager at Pac Consulting

June 1, 2017 - February 1, 2019

Design and implementation of new e-solutions, as well as the improvement of existing products; analyze the specifications and write documents and the graphic charter; ensure proper coordination of the work between the group members and the client as project manager; prototype creation and evaluation; improvement of existing products; define the visual identity of the site according to the public.

Head of Service Management at Hannibal Training

February 1, 2015 - February 1, 2017

Monitor market trends and competitors' activities to stay up to date; negotiate and manage contracts with external suppliers and relations with external collaborators; recruiting, training and supervising department staff; ensure compliance with HR policies and procedures; carrying out analyses and generating reports for management to support strategic decision-making.