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I am Ferdilaine Fernandez, a Bachelor of Science in Psychology from National University - Manila. I’m a highly adaptable individual with freelance experience in research and video editing, plus hands-on customer service work. I thrive in diverse environments, enjoy taking on new tasks, and am committed to delivering quality work on time. I look forward to contributing to a collaborative team and growing my skills in video editing, research, and client support.…I am Ferdilaine Fernandez, a Bachelor of Science in Psychology from National University - Manila. I’m a highly adaptable individual with freelance experience in research and video editing, plus hands-on customer service work. I thrive in diverse environments, enjoy taking on new tasks, and am committed to delivering quality work on time. I look forward to contributing to a collaborative team and growing my skills in video editing, research, and client support.

Ferdilaine Fernandez

Video Editor, Content Producer, Content Creator, +1

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I am Ferdilaine Fernandez, a Bachelor of Science in Psychology from National University - Manila. I’m a highly adaptable individual with freelance experience in research and video editing, plus hands-on customer service work. I thrive in diverse environments, enjoy taking on new tasks, and am committed to delivering quality work on time. I look forward to contributing to a collaborative team and growing my skills in video editing, research, and client support.…I am Ferdilaine Fernandez, a Bachelor of Science in Psychology from National University - Manila. I’m a highly adaptable individual with freelance experience in research and video editing, plus hands-on customer service work. I thrive in diverse environments, enjoy taking on new tasks, and am committed to delivering quality work on time. I look forward to contributing to a collaborative team and growing my skills in video editing, research, and client support.

Available to hire

I am Ferdilaine Fernandez, a Bachelor of Science in Psychology from National University - Manila. I’m a highly adaptable individual with freelance experience in research and video editing, plus hands-on customer service work.

I thrive in diverse environments, enjoy taking on new tasks, and am committed to delivering quality work on time. I look forward to contributing to a collaborative team and growing my skills in video editing, research, and client support.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Customer Service Representative at Foundever Philippines Corporation

January 1, 2024 - January 1, 2025

Taking calls to assist members for account concerns; assist members with computation of points and fees conversion and estimation; answer inquiries regarding airport concerns (luggage, lounges, etc.); assist members with flight bookings.

Freelance Video Editor at Self-Employed / Freelance

January 1, 2021 - January 1, 2024

Edit short films and videos; provide voice-over services if needed; edit videos to align with client needs and preferences.

Freelance Researcher at Self-Employed / Freelance

January 1, 2021 - January 1, 2024

Create academic papers based on the client’s description and requirements; submitted before deadlines in case of revision.

Operations / Staff at Hydro Lyfer Water Refilling Station

January 1, 2017 - January 1, 2019

In-person and phone order taking; manage payroll; oversee employees' progress.