Bruna Penharvel

Barista at EPLG Group

Led the operational team and supervised the coffee bar, ensuring high performance. Managed inventory and supplier relations to maintain product availability. Created seasonal beverages. Trained staff and designed effective schedules to optimize operations. Coordinated administrative activities to promote an efficient flow of internal processes.

Sommelier at Black Sheep

Provided customer service and advised guests on wine selections according to personal preferences. Informed customers about the variety of wine types available. Organized and managed inventory, including the wine cellar, ensuring stock availability. Provided attentive service and handled bar and cash register opening and closing procedures.

Manager at Ressac Tropical

Provided customer service, considering clients’ personal preferences to better advise them on wine selections. Organized, categorized, and managed inventory in coordination with the wine cellar, maintaining stock control and orders through the Winest system. Handled cash register opening and closing, maintaining financial control through a shared Excel spreadsheet with the partners.

Barista at Mercaria da Milano

Recruitment of new employees. Training of new staff members. Responsible for standard recipes/specifications sheets. Inventory counting and stock control. Handling bill settlements and closing accounts. Administrative responsibilities. Creation of new seasonal beverages.