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Hi, I’m Karthik Tanabal, a customer-service oriented professional transitioning into Digital Marketing and AI Content Creation. I value reliability, discipline, and data-driven results, and I thrive on independent project work. I’m eager to leverage modern AI tools to drive engagement, deliver high levels of service, and contribute to a results-focused team.…

Karthik Tanabal

Content Creator, Copywriter, Digital Marketer, +2

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Hi, I’m Karthik Tanabal, a customer-service oriented professional transitioning into Digital Marketing and AI Content Creation. I value reliability, discipline, and data-driven results, and I thrive on independent project work. I’m eager to leverage modern AI tools to drive engagement, deliver high levels of service, and contribute to a results-focused team.…

Available to hire

Hi, I’m Karthik Tanabal, a customer-service oriented professional transitioning into Digital Marketing and AI Content Creation. I value reliability, discipline, and data-driven results, and I thrive on independent project work.

I’m eager to leverage modern AI tools to drive engagement, deliver high levels of service, and contribute to a results-focused team.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Tamil

Fluent

English

Advanced

Work Experience

Digital Marketing & Operations Support at Mavis Eco Cool

January 1, 2026 - Present

Manage daily customer communications & service scheduling across 100+ monthly jobs. Support Google Business Profile and social content for local online visibility. Maintain high-satisfaction touchpoints from inquiry to post-service follow-up.

Marketing & Operations Coordinator at LGN Maintenance Sdn Bhd

December 1, 2025 - July 1, 2026

Coordinated B2B service bookings and client communications for corporate accounts. Prepared client-facing proposals enhancing professional brand image. Bridged field technicians and management, reducing response delays.

Chat Support Representative at E-Commerce Platform

April 1, 2025 - September 1, 2025

Managed 100+ daily live chat interactions maintaining quality & resolution speed. Identified recurring issue patterns — transferable to content strategy.

Sales Executive at Botanical Gardens

April 1, 2024 - August 1, 2024

Converted walk-in visitors via compelling narratives and personalised consultations. Built client relationships using consultative selling — applicable to digital conversion.

Chat Support Specialist at E-Commerce Platform

September 1, 2023 - April 1, 2024

Handled end-to-end digital customer inquiries with strong written communication. Maintained accurate interaction records supporting team quality benchmarks.

Personal Trainer & Fitness Coach at Freelance

September 1, 2020 - September 1, 2023

Built & self-managed 15+ active clients through personal branding & outreach.

Sales Consultant at Avengers Gym

November 1, 2017 - March 1, 2020

Drove membership sales through consultative selling and upselling.

Bartender & Server at Old Town White Coffee

March 1, 2017 - August 1, 2017

Delivered high-quality service in fast-paced environment.