Event Producer at Solution India System India Ltd

Managed BYOD and MTR setups using Logitech, Vaddio PTZ cameras, Crestron processors & Switchers. Administered and supported Microsoft Teams Rooms, Cisco and Poly video conferencing systems; Crestron control systems. Handed off live audio mixing with Yamaha QL1 and QL5 mixers. Demonstrated ability to troubleshoot AV/VC issues, perform preventive maintenance, and deliver seamless end-user experiences. Collaborated on end-user training and cross-system integration; supported live and hybrid events.

Resident AV Engineer at Actis Technologies Pvt Ltd

Installed AV equipment including wired/wireless mics, video walls, Extron/Kramer/Crestron processors & switches. Managed conferencing across Zoom, Teams, Skype, and Polycom VC. Conducted AV support in training/conference rooms and delivered end-to-end AV solutions.

AV Engineer at Actis Technologies Pvt Ltd

Managed AV/UC infrastructure across board rooms, training halls, and conference rooms. Configured laptops/desktops, OS deployments, printer configurations, and user accounts. Supported live events, preventive maintenance, and complete AV installations (projects, displays, IP phones).

Desktop Support Engineer at 4S Services Pvt Ltd

Administered and coordinated daily IT activities. Desktop hardware/software troubleshooting, escalations, daily reports and checklists. Pre-planned checkups and maintenance for daily events and seminars; effectively handled hardware/software issues.

Desktop Support Engineer at Gama Arabia, Dammam

Managed OS installations on desktops and laptops; maintained asset inventory and ensured smooth IT operations in a cross-border environment.

Customer Care Executive at IBM Dakash India Pvt Ltd

Handled customer calls, resolved issues, and updated CRM portals. Drove process adherence and resolved network/service-related queries for customers.

Event Producer Manager at Solution India System India Ltd.

BYOD and MTR setups using Logitech, Vaddio PTZ cameras, Crestron processors & switchers; administer and troubleshoot Microsoft Teams Rooms and related hardware/software; provide end-user training, ensure security compliance, and integrate collaboration tools across systems; handle Yamaha QL1 and QL5 mixers for live cafe/venue audio.

Resident AV Senior Engineer at Online Instruments India Pvt Ltd

Over saw video collaboration tools (Cisco, Polycom, Lenovo MTR, Crestron Flex); conducted AV support in training/conference rooms with integrated systems (projectors, switches, touch panels); performed daily maintenance, firmware updates, issue resolution via ServiceNow; supported team webinars and live events.

Resident AV Engineer at Actis Technologies Pvt. Ltd.

Installed AV equipment: wired/wireless microphones, video walls, Extron/Kramer/Crestron systems; handled conferencing across platforms (Zoom, Teams, Skype, Polycom VC); conducted AV support in training/conference rooms with integrated systems.

Desktop Support Engineer at V4 Services Pvt Ltd

Client: Hindustan Petroleum Corporation. Desktop support engineer; administering and coordinating daily activities; handling escalations; maintaining daily reports and checklists; pre-planned checkups and maintenance for daily events and seminars; troubleshooting hardware and software issues.