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I am a proactive Traffic and Social Media Manager based in Lisbon, with a digital-first and performance-oriented approach. I bring over 20 years of experience in administrative roles across clinical and corporate settings, excelling in organization, documentation, customer service, invoicing, and data entry. I design and optimize online campaigns, manage digital presence, and collaborate with medical and engineering teams to deliver results. I am comfortable in remote and digital environments, proficient with multiple IT systems, and known for reliability, confidentiality, and meticulous attention to detail. I adapt quickly to new platforms, stay focused on efficiency, and always aim to align digital strategies with business goals.…I am a proactive Traffic and Social Media Manager based in Lisbon, with a digital-first and performance-oriented approach. I bring over 20 years of experience in administrative roles across clinical and corporate settings, excelling in organization, documentation, customer service, invoicing, and data entry. I design and optimize online campaigns, manage digital presence, and collaborate with medical and engineering teams to deliver results. I am comfortable in remote and digital environments, proficient with multiple IT systems, and known for reliability, confidentiality, and meticulous attention to detail. I adapt quickly to new platforms, stay focused on efficiency, and always aim to align digital strategies with business goals.

Andreia Balbino

Social Media Manager, Digital Marketer, Content Creator, +2

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I am a proactive Traffic and Social Media Manager based in Lisbon, with a digital-first and performance-oriented approach. I bring over 20 years of experience in administrative roles across clinical and corporate settings, excelling in organization, documentation, customer service, invoicing, and data entry. I design and optimize online campaigns, manage digital presence, and collaborate with medical and engineering teams to deliver results. I am comfortable in remote and digital environments, proficient with multiple IT systems, and known for reliability, confidentiality, and meticulous attention to detail. I adapt quickly to new platforms, stay focused on efficiency, and always aim to align digital strategies with business goals.…I am a proactive Traffic and Social Media Manager based in Lisbon, with a digital-first and performance-oriented approach. I bring over 20 years of experience in administrative roles across clinical and corporate settings, excelling in organization, documentation, customer service, invoicing, and data entry. I design and optimize online campaigns, manage digital presence, and collaborate with medical and engineering teams to deliver results. I am comfortable in remote and digital environments, proficient with multiple IT systems, and known for reliability, confidentiality, and meticulous attention to detail. I adapt quickly to new platforms, stay focused on efficiency, and always aim to align digital strategies with business goals.

Available to hire

I am a proactive Traffic and Social Media Manager based in Lisbon, with a digital-first and performance-oriented approach. I bring over 20 years of experience in administrative roles across clinical and corporate settings, excelling in organization, documentation, customer service, invoicing, and data entry. I design and optimize online campaigns, manage digital presence, and collaborate with medical and engineering teams to deliver results.

I am comfortable in remote and digital environments, proficient with multiple IT systems, and known for reliability, confidentiality, and meticulous attention to detail. I adapt quickly to new platforms, stay focused on efficiency, and always aim to align digital strategies with business goals.

Skills

Canva

Google Ads

Facebook Ads

Experience Level

Canva

Expert

Google Ads

Expert

Facebook Ads

Expert

Intermediate

Language

Portuguese

Fluent

English

Intermediate

Spanish; Castilian

Intermediate

Work Experience

Administrative / Project Support (Remote Work) at Futureng – Projectos de Construção Civil, Lda

January 1, 2020 - January 1, 2026

Administrative support for project management, creating tables, spreadsheets and reports for financial analysis, data entry and validation in systems, organization and management of administrative and accounting documentation, invoicing and documentation for accounting, communication with internal teams and external clients, general support for operational management.

Ultrasound Assistant and Clinic Receptionist at Clínica de Chelas

January 1, 2018 - January 1, 2020

Assisting obstetric and soft-tissue ultrasounds; in-person and phone support for patients; receiving, delivering and organizing exams and test results; supporting doctors in preparing clinical reports; data entry into the IT system; opening and closing the clinic; cash closing and invoicing, with and without health insurance.

Administrative Assistant and Customer Support at José de Mello Saúde (CUF)

January 1, 2016 - January 1, 2018

Customer service and guidance; scheduling appointments and exams; managing requests via email and internal platforms; supporting national and international clients; creating files and archives for organization and work control; supporting doctors and special service lines for schedule management.

Administrative Assistant at Instituto de Gestão Financeira da Segurança Social

January 1, 2011 - January 1, 2014

Customer service and clarification for contributors; information support for accountants and lawyers; support with installment plans and debts; managing requests and communications via email.

Administrative Assistant (Back Office) and Customer Support at ZON TV Cabo (NOS)

January 1, 2002 - January 1, 2011

Recording and handling after-sales cases; inbound customer support and basic technical support; clarifying billing issues and creating credits/debits; scheduling, new customer registrations, and contract management; creating control files and organizing work; support for agents and technicians.

Accounting Assistant at Sensimor

January 1, 2001 - January 1, 2002

Preparing documentation for accounting.