Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi there! I’m Ann Marie D. Surio, an Operations and E-commerce Specialist with a solid IT support background and hands-on experience building AI-powered automation workflows. I excel in streamlining product data management, optimizing SEO, and driving efficiency across remote and international teams using Zapier, OpenAI, and no-code tools. I’ve shipped multiple e-commerce improvements on platforms like Big Commerce and Shopify, and I’m comfortable tackling complex workflows from data governance to customer support. I’m known for clear communication, reliability, and a friendly, collaborative approach.…Hi there! I’m Ann Marie D. Surio, an Operations and E-commerce Specialist with a solid IT support background and hands-on experience building AI-powered automation workflows. I excel in streamlining product data management, optimizing SEO, and driving efficiency across remote and international teams using Zapier, OpenAI, and no-code tools. I’ve shipped multiple e-commerce improvements on platforms like Big Commerce and Shopify, and I’m comfortable tackling complex workflows from data governance to customer support. I’m known for clear communication, reliability, and a friendly, collaborative approach.

Ann Marie D. Surio

Web Developer, Data Scientist, AI Engineer, +1





Hi there! I’m Ann Marie D. Surio, an Operations and E-commerce Specialist with a solid IT support background and hands-on experience building AI-powered automation workflows. I excel in streamlining product data management, optimizing SEO, and driving efficiency across remote and international teams using Zapier, OpenAI, and no-code tools. I’ve shipped multiple e-commerce improvements on platforms like Big Commerce and Shopify, and I’m comfortable tackling complex workflows from data governance to customer support. I’m known for clear communication, reliability, and a friendly, collaborative approach.…Hi there! I’m Ann Marie D. Surio, an Operations and E-commerce Specialist with a solid IT support background and hands-on experience building AI-powered automation workflows. I excel in streamlining product data management, optimizing SEO, and driving efficiency across remote and international teams using Zapier, OpenAI, and no-code tools. I’ve shipped multiple e-commerce improvements on platforms like Big Commerce and Shopify, and I’m comfortable tackling complex workflows from data governance to customer support. I’m known for clear communication, reliability, and a friendly, collaborative approach.

Available to hire

Hi there! I’m Ann Marie D. Surio, an Operations and E-commerce Specialist with a solid IT support background and hands-on experience building AI-powered automation workflows. I excel in streamlining product data management, optimizing SEO, and driving efficiency across remote and international teams using Zapier, OpenAI, and no-code tools.

I’ve shipped multiple e-commerce improvements on platforms like Big Commerce and Shopify, and I’m comfortable tackling complex workflows from data governance to customer support. I’m known for clear communication, reliability, and a friendly, collaborative approach.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Senior Product Administrator & Web Merchandiser at Tomate Australia

September 1, 2021 - Present

Managed product listings and SEO optimization; maintained e-commerce platforms (Big Commerce); streamlined product data workflows and improved efficiency; coordinated with suppliers and international teams.

IT Help Desk Support Analyst at Atos Philippines

February 1, 2024 - July 1, 2024

Provided remote IT help desk support; troubleshooting Windows OS issues; remote desktop assistance; ticketing and escalation coordination with internal teams.

Remote Recruiter (Talent Acquisition) at Continuum Global Solutions

August 1, 2024 - December 1, 2024

Sourced and screened candidates for remote roles; coordinated with international teams to fill vacancies; supported end-to-end recruitment processes.

Player Support Analyst at Keywords Studios

December 1, 2020 - February 1, 2021

Project-based player support; responded to inquiries, troubleshooting in-game issues, and ensuring high-quality customer service.

Data & Document Specialist at EMAPTA Offshore Staffing

September 1, 2017 - December 1, 2020

Managed data and documents; supported data governance and process optimization.

CSR / Cruise Specialist & Case Manager at Stellar Philippines

February 1, 2016 - September 1, 2017

Customer service and cruise line support; managed cases for clients (Jetstar Airlines & P&O Cruises).