I’m an UX Specialist with 9+ years in enterprise systems (Logistics, Pharma, B2B/B2C). Creating intuitive and user-centered solutions with a data-driven approach for web and mobile applications. Currently at Hapag-Lloyd, leading two projects related to the maritime user and customer journey.…

Jakub Prokop

I’m an UX Specialist with 9+ years in enterprise systems (Logistics, Pharma, B2B/B2C). Creating intuitive and user-centered solutions with a data-driven approach for web and mobile applications. Currently at Hapag-Lloyd, leading two projects related to the maritime user and customer journey.…

Available to hire

I’m an UX Specialist with 9+ years in enterprise systems (Logistics, Pharma, B2B/B2C). Creating intuitive and user-centered solutions with a data-driven approach for web and mobile applications. Currently at Hapag-Lloyd, leading two projects related to the maritime user and customer journey.

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Language

English
Advanced
German
Beginner

Work Experience

Product Designer at Hapag-Lloyd
April 1, 2023 - Present
Own UX strategy and end-to-end design for core internal and customer-facing products. Lead discovery and user research to inform product and roadmap decisions. Translate complex business and operational needs into scalable workflows and prototypes. Partner closely with Product and Engineering to ensure high-quality delivery. Improved task efficiency by 20% through usability-driven design improvements.
Senior UX Designer, Researcher, Area Lead at Roche Poland
March 1, 2018 - March 1, 2023
Led UX design and strategy for global enterprise systems across multiple domains. Built and scaled a global design system adopted by 10+ product teams. Planned and executed user research and usability testing to reduce delivery risk. Facilitated cross-functional workshops and mentored designers. Increased UI consistency and frontend delivery speed by ~30%.
UX Designer at Comarch
March 1, 2015 - March 1, 2018
Designed UX and interaction patterns for complex B2B products. Conducted usability testing and qualitative research. Created user flows, process models, and design documentation. Collaborated with business and engineering teams.

Education

User Experience Design at SWPS
January 11, 2030 - April 14, 2026
Computer science and economy at UoT
January 11, 2030 - April 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Healthcare, Life Sciences, Software & Internet, Professional Services

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