I am a Researcher with a background in Psychology and Social Sciences. My strength lies in quantitative and qualitative research and observe how people behave and turning those observations into clear, useful information. After years of working in complex social and educational environments, I have learned how to listen to users and find solutions that actually work for them. I am looking to apply my experience in behavioral analysis and data reporting to a UX Research role.…

Francis Haupolter

I am a Researcher with a background in Psychology and Social Sciences. My strength lies in quantitative and qualitative research and observe how people behave and turning those observations into clear, useful information. After years of working in complex social and educational environments, I have learned how to listen to users and find solutions that actually work for them. I am looking to apply my experience in behavioral analysis and data reporting to a UX Research role.…

Available to hire

I am a Researcher with a background in Psychology and Social Sciences. My strength lies in quantitative and qualitative research and observe how people behave and turning those observations into clear, useful information. After years of working in complex social and educational environments, I have learned how to listen to users and find solutions that actually work for them. I am looking to apply my experience in behavioral analysis and data reporting to a UX Research role.

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Language

English
Advanced
Spanish; Castilian
Advanced
German
Fluent

Work Experience

Jr. UX Designer at Starburo
January 1, 2026 - Present
Led the full design process for concept projects, from early research through to interactive prototypes. Conducted user research to understand user needs and shaped design direction based on findings. Synthesized research findings to make informed design decisions. Built wireframes and interactive prototypes in Figma, refining them through feedback from users and stakeholders.
Customer Service Representative at Starburo
October 1, 2024 - Present
Analyzed client requests through active listening to offer effective communication solutions and resolved client issues quickly to ensure high levels of customer satisfaction.
Group Lead & Educational Coordinator at Magistrat Salzburg
March 1, 2024 - January 31, 2025
Acted as the main contact for parents and guardians, managing difficult conversations and finding fair solutions to problems. Wrote detailed reports on student progress to track development and plan future support. Created and led creative activities to teach students empathy and teamwork.
Educational Researcher/Behavioral Analyst at Colegio Alemán Alexander von Humboldt
August 1, 2023 - March 31, 2024
Studied student participation and learning patterns to adapt teaching materials. Developed assessments to track learning progress and used results to improve teaching methods.
Behavioral Researcher & Case Lead at SOS Children's Villages
April 1, 2022 - August 31, 2023
Conducted detailed observations of residents to understand their behavior, developed and tested new support plans, and turned complex observation data into clear reports.
Recreational Educator & Social Support Specialist at Recreational Association/Primary School
April 1, 2020 - April 30, 2022
Developed diverse recreational and educational programs for children, monitored group dynamics and individual engagement, and applied professional communication to resolve conflicts.

Education

Bachelor in Educational Social Sciences at University of Salzburg
January 1, 2017 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Non-Profit Organization

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