I am a motivated and adaptable professional with a background in graphic design and customer service, bringing over two years of experience delivering high-quality outcomes in fast-paced environments. I excel in communication, stakeholder engagement, and problem-solving, with a proven ability to understand client needs and deliver tailored solutions. I thrive in collaborative environments that support continuous learning, professional growth, and the delivery of effective outcomes.

Dua Furqan

I am a motivated and adaptable professional with a background in graphic design and customer service, bringing over two years of experience delivering high-quality outcomes in fast-paced environments. I excel in communication, stakeholder engagement, and problem-solving, with a proven ability to understand client needs and deliver tailored solutions. I thrive in collaborative environments that support continuous learning, professional growth, and the delivery of effective outcomes.

Available to hire

I am a motivated and adaptable professional with a background in graphic design and customer service, bringing over two years of experience delivering high-quality outcomes in fast-paced environments.

I excel in communication, stakeholder engagement, and problem-solving, with a proven ability to understand client needs and deliver tailored solutions. I thrive in collaborative environments that support continuous learning, professional growth, and the delivery of effective outcomes.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Sales Associate at Myer
January 1, 2023 - January 1, 2026
Delivered high-quality customer service in a fast-paced retail environment, addressing a diverse range of enquiries and requirements. Engaged with customers to understand needs and provide tailored product recommendations, contributing to strong customer satisfaction. Processed sales transactions accurately, including cash handling, EFTPOS payments, exchanges, and returns, ensuring compliance with company procedures. Maintained attention to detail when managing stock, displays, and point-of-sale systems to support efficient store operations. Collaborated with team members to meet sales targets and maintain a positive, productive environment. Resolved customer concerns in a timely and respectful manner, demonstrating adaptability and professionalism.
Administrative Assistant at ALN Construction Group
January 1, 2022 - January 1, 2023
Delivered high-quality administrative support by managing daily tasks, coordinating schedules, and maintaining organised workflows to improve operational efficiency. Acted as the first point of contact for external stakeholders, handling phone and email enquiries professionally and ensuring timely, accurate responses. Supported internal communication by preparing and distributing key messages, updates, and documentation, ensuring staff were well-informed and aligned. Maintained accurate records and documentation, demonstrating strong attention to detail and adherence to organisational processes. Contributed to a positive and professional work environment through effective collaboration and proactive support to team members.
Graphic Designer at Seven Koncepts
January 1, 2020 - January 1, 2021
Designed logos, branding materials, and visual content in line with client requirements, ensuring alignment with project objectives and brand identity. Engaged with clients to gather requirements and develop design concepts, translating ideas into clear, high-quality visual solutions. Prepared design proposals and delivered final products within agreed timeframes, demonstrating strong time management and organisational skills. Utilised industry-standard design software to produce accurate and visually compelling outputs. Maintained regular communication with clients, providing updates on progress and incorporating feedback to refine deliverables. Ensured a high level of accuracy, quality, and consistency across all design work.

Education

Bachelor of Visual Communication (Graphic Design) at University of Canberra
January 1, 2018 - December 31, 2020
Diploma of Design at University of Canberra
January 1, 2016 - December 31, 2017

Qualifications

Bachelor of Visual Communication (Graphic Design)
January 1, 2018 - December 31, 2020
Diploma of Design
January 1, 2016 - December 31, 2017

Industry Experience

Retail, Education, Media & Entertainment, Real Estate & Construction, Professional Services