I'm a product designer with 6+ years of experience turning ambiguity into tangible, shipped solutions. I architect product experiences, automate workflows, and own the end-to-end results, thriving at the intersection of strategy and execution. My expertise spans user research, scalable design systems, and data-driven design, consistently delivering elegant, accessible, and impactful solutions from complex needs.

Kalyan Venkatesh Chandan

I'm a product designer with 6+ years of experience turning ambiguity into tangible, shipped solutions. I architect product experiences, automate workflows, and own the end-to-end results, thriving at the intersection of strategy and execution. My expertise spans user research, scalable design systems, and data-driven design, consistently delivering elegant, accessible, and impactful solutions from complex needs.

Available to hire

I’m a product designer with 6+ years of experience turning ambiguity into tangible, shipped solutions. I architect product experiences, automate workflows, and own the end-to-end results, thriving at the intersection of strategy and execution.

My expertise spans user research, scalable design systems, and data-driven design, consistently delivering elegant, accessible, and impactful solutions from complex needs.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Designer at Cubex IT Inc., FL
January 1, 2025 - Present
Contributed to a 594% increase in website traffic through UX improvements that reduced bounce rate by 87% and increased session duration by 27%. Architected and launched a comprehensive, scalable design system in Figma, significantly boosting team design efficiency and reducing development time by 40%. Conducted in-depth heuristic evaluations and competitive benchmarking to identify critical UX improvement areas. Implemented end-to-end CRM for clients using Service Design principles. Developed detailed user personas and empathy maps to champion a user-centered approach across all projects. Collaborated closely with marketing and CRM teams on change management and service design initiatives.
Design Lead at Omni Healing
September 1, 2024 - December 31, 2024
Successfully led a high-priority design project with bi-weekly Agile sprints, achieving 100% on-time delivery, shipping 10 critical user flows on aggressive timelines with zero delays. Reduced average user task time by 25% through intuitive interface redesigns and workflow optimization. Maintained WCAG 2.1 compliance across all touchpoints ensuring accessibility. Constructed and meticulously maintained a robust Figma design system with over forty reusable components.
Product Designer / Graduate Assistant at University of Maryland - College Park
January 1, 2023 - May 31, 2024
Led extensive user research including 30+ user interviews, 12 Subject Matter Expert interviews, 20+ cognitive walkthroughs, 10 heuristic reviews, and 20+ usability testing sessions for Terp GIS. Built a comprehensive design system with 50+ reusable components. Enhanced task success rate by 31% in usability tests through iterative design refinements. Took end-to-end responsibility for product roadmap and stakeholder alignment. Consultancy work included leading design research and UX improvements.
Design Lead at Renaura Wellness Pvt. Ltd.
January 1, 2022 - April 30, 2022
Redesigned e-commerce platform resulting in 17x sales growth through improved product discovery, simplified checkout, and enhanced mobile experience. Led and mentored a data-driven team of three designers while handling product strategy and technical implementation. Increased customer retention by 16% through features driven by direct user feedback. Reduced overall information architecture complexity to cut user task time by over 20%. Pioneered the use of A/B testing to validate checkout flow hypotheses.
UI/UX Designer / Sr. Consultant at Infosys (Client: Apple)
January 1, 2019 - December 31, 2021
Increased operational efficiency by 7x for 7,000+ global retail staff by designing a highly intuitive automation tool integrating SAP data, eliminating 80% of manual data entry and retrieval time. Designed secure and WCAG-compliant web interfaces enabling global accessibility. Met Apple’s stringent internal security and privacy standards for enterprise-level software projects. Reduced project rework and churn by 35% through clear documentation and validated designs. Mentored two junior designers and implemented scalable design best practices across multiple teams. Designed for 10,000+ global users across different time zones and languages.
Product Designer at CUBEX IT INC, FL (Multiple Clients)
January 1, 2025 - Present
Contributed to a 594% increase in website traffic through UX improvements that reduced bounce rate by 87% and increased session duration by 27%. Architected and launched a comprehensive, scalable design system in Figma, significantly boosting team design efficiency and reducing development time by 40%. Conducted in-depth heuristic evaluations and competitive benchmarking to identify critical UX improvement areas. Implemented end-to-end CRM for clients using Service Design principles. Developed detailed user personas and empathy maps to champion a user-centered approach across all projects. Collaborated closely with marketing and CRM teams on change management and service design initiatives.
Design Lead at Omni Healing, Hartford, CT
September 1, 2024 - December 1, 2024
Led a high-priority design project with bi-weekly Agile sprints, achieving 100% on-time delivery and shipping 10 critical user flows on aggressive timelines with zero delays. Reduced average user task time by 25% through intuitive interface redesigns and workflow optimization. Maintained WCAG 2.1 compliance across all touchpoints ensuring accessibility. Constructed and maintained a robust Figma design system with over forty reusable components.
Product Designer / Graduate Assistant at University of Maryland - College Park, MD
January 1, 2023 - May 1, 2024
Led extensive user research, conducting 30+ user interviews, 12 SME interviews, 20+ cognitive walkthroughs, 10 heuristic reviews, and 20+ usability testing sessions for Terp GIS. Built a comprehensive design system with 50+ reusable and accessible components. Enhanced user task success rate by 31% in usability tests via iterative design refinements. Took end-to-end responsibility for product roadmap and stakeholder alignment.
Design Lead at Renau ra Wellness Pvt. Ltd., India
January 1, 2022 - April 1, 2022
Improved overall user satisfaction by 23% through research-driven UX enhancements on the Elevate program platform. Conducted over eleven usability testing sessions, leading to 83% increase in task success rates. Contributed to a 30% increase in key user engagement metrics across the platform.
UI/UX Designer / Sr. Consultant at Infosys (Client: Apple), India
January 1, 2019 - December 1, 2021
Increased operational efficiency by 7x for 7,000+ global retail staff by designing a highly intuitive custom automation tool integrating SAP data, eliminating 80% of manual data entry and retrieval time. Designed secure and fully WCAG-compliant web interfaces, enabling global accessibility for all users. Met Apple’s stringent internal security and privacy standards for all enterprise-level software design projects. Reduced project rework and development churn by 35% through clear documentation and validated designs. Mentored two junior designers and implemented scalable design best practices across multiple internal project teams. Designed for 10,000+ global users across different time zones and languages.
Product Designer / Graduate Assistant at University of Maryland, College Park
January 1, 2023 - May 1, 2024
Led extensive user research for Terp GIS: 30+ user interviews, 12 SME interviews, 20+ cognitive walkthroughs, 10 heuristic reviews, and 20+ usability testing sessions. Built a comprehensive design system with 50+ reusable and accessible components. Improved task success rates by 31% in usability tests through iterative design refinements. Took end-to-end responsibility for product roadmap and stakeholder alignment. GA initiatives: improved overall user satisfaction by 23% on Elevate platform; conducted 11 usability testing sessions with 83% increase in task success; contributed to a 30% rise in key engagement metrics. The Department of Information Technology (GA) section includes UX improvements across platforms.
Designer / Graduate Assistant at Department of Information Technology (GA), University of Maryland
May 1, 2024 - May 1, 2024
Improved overall user satisfaction by 23% through research-driven UX enhancements on the Elevate program platform. Conducted over eleven usability testing sessions, leading to an 83% increase in task success rates. Contributed to a 30% increase in key user engagement metrics across the platform.
Design Lead at Renault Wellness Pvt. Ltd., India
January 1, 2022 - April 1, 2022
Redesigned an e-commerce platform resulting in 17x sales growth through improved product discovery, simplified checkout, and enhanced mobile experience. Led and mentored a design team and contributed to product strategy and technical implementation. Increased customer retention by 16% through features based on direct user feedback. Reduced information architecture and checkout complexity; pioneered A/B testing to validate checkout flow hypotheses.
Ed - Support Volunteer at Make A Difference, India
September 1, 2019 - March 1, 2021
Conducted weekly science and life skills sessions for children in shelter homes, creating a nurturing and engaging learning environment. Led successful fundraising initiatives and organized impactful CSR events in strategic partnerships with leading multinational corporations.

Education

Master of Science in Human Computer Interaction at University of Maryland, College Park
January 11, 2030 - May 1, 2024
Bachelor of Engineering in Production and Industrial Engineering at Vellore Institute of Technology, India
January 11, 2030 - May 1, 2018
Masters in Human Computer Interaction at University of Maryland, College Park, MD
January 11, 2030 - May 1, 2024
Bachelors in Production and Industrial Engineering at Vellore Institute of Technology, India
January 11, 2030 - May 1, 2018
Master of Science in Human-Computer Interaction at University of Maryland, College Park
January 11, 2030 - May 1, 2024
Bachelor of Technology in Production and Industrial Engineering at Vellore Institute of Technology, India
January 11, 2030 - May 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Retail