Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Online Shopping Team Member at Woolworths
November 1, 2024 - PresentPicked and packed over 100 online customer orders daily, maintaining a 98% order accuracy rate. Resolved out-of-stock items, reducing customer complaints and improving overall satisfaction.
Intern (Administration & Guest Relations) at Apollo Hospital
April 1, 2023 - June 30, 2023Hospital administration internship. Led a research project using the Extended Technology Acceptance Model (TAM) to evaluate CRM adoption for patients, analyzing data from 50+ health care professionals.
Health Management Practicum Intern at The Royal Melbourne Hospital
July 1, 2025 - September 30, 2025Conducted literature review and benchmarking of anonymous reporting systems to inform safety culture initiatives; designed and distributed staff survey to assess awareness, accessibility, and trust in the WeCare system; benchmarked practices across Victorian and national health services.
Education
Bachelor of Business Administration in Hospital and Health Systems at Sri Ramachandra Institute of Higher Education and Research
November 1, 2020 - August 1, 2023Qualifications
Gold Medal (Sri Ramachandra Institute of Higher Education and Research)
January 11, 2030 - April 16, 2026Industry Experience
Healthcare, Education, Professional Services, Government, Life Sciences
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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