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Hi, I’m Olga Pidlisna. I’m a detail‑oriented professional with a strong mix of operations, finance, and project experience across Poland, Portugal, and Spain. I enjoy identifying process inefficiencies, driving automation, and collaborating with cross‑functional teams to deliver tangible improvements. In my spare time I explore different cultures, practice Qigong and DAO principles, and stay curious about how technology can simplify everyday work. Beyond work, I’m passionate about learning and growth—whether that means refining processes, crafting clear communications, or mentoring others. I value friendly, constructive collaboration and a proactive mindset to tackle challenges and reach shared goals.…Hi, I’m Olga Pidlisna. I’m a detail‑oriented professional with a strong mix of operations, finance, and project experience across Poland, Portugal, and Spain. I enjoy identifying process inefficiencies, driving automation, and collaborating with cross‑functional teams to deliver tangible improvements. In my spare time I explore different cultures, practice Qigong and DAO principles, and stay curious about how technology can simplify everyday work. Beyond work, I’m passionate about learning and growth—whether that means refining processes, crafting clear communications, or mentoring others. I value friendly, constructive collaboration and a proactive mindset to tackle challenges and reach shared goals.

Olga Pidlisna

Brand Designer, Graphic Designer, Copywriter, +2

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Hi, I’m Olga Pidlisna. I’m a detail‑oriented professional with a strong mix of operations, finance, and project experience across Poland, Portugal, and Spain. I enjoy identifying process inefficiencies, driving automation, and collaborating with cross‑functional teams to deliver tangible improvements. In my spare time I explore different cultures, practice Qigong and DAO principles, and stay curious about how technology can simplify everyday work. Beyond work, I’m passionate about learning and growth—whether that means refining processes, crafting clear communications, or mentoring others. I value friendly, constructive collaboration and a proactive mindset to tackle challenges and reach shared goals.…Hi, I’m Olga Pidlisna. I’m a detail‑oriented professional with a strong mix of operations, finance, and project experience across Poland, Portugal, and Spain. I enjoy identifying process inefficiencies, driving automation, and collaborating with cross‑functional teams to deliver tangible improvements. In my spare time I explore different cultures, practice Qigong and DAO principles, and stay curious about how technology can simplify everyday work. Beyond work, I’m passionate about learning and growth—whether that means refining processes, crafting clear communications, or mentoring others. I value friendly, constructive collaboration and a proactive mindset to tackle challenges and reach shared goals.

Available to hire

Hi, I’m Olga Pidlisna. I’m a detail‑oriented professional with a strong mix of operations, finance, and project experience across Poland, Portugal, and Spain. I enjoy identifying process inefficiencies, driving automation, and collaborating with cross‑functional teams to deliver tangible improvements. In my spare time I explore different cultures, practice Qigong and DAO principles, and stay curious about how technology can simplify everyday work.

Beyond work, I’m passionate about learning and growth—whether that means refining processes, crafting clear communications, or mentoring others. I value friendly, constructive collaboration and a proactive mindset to tackle challenges and reach shared goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Ukrainian

Fluent

Polish

Fluent

Spanish; Castilian

Beginner

Portuguese

Beginner

Work Experience

Collection Specialist at Teleperformance Portugal - Lisbon, Portugal

April 1, 2022 - December 1, 2022

Handled collection activities for outstanding accounts, ensuring timely payments; communicated with large customers to resolve billing and payment disputes; monitored aging reports and initiated collection actions as needed.

Subject Matter Expert at Culligan Water Spain, S.L.

October 1, 2021 - April 1, 2025

Led process improvements in collections and cash allocation workflows; managed projects ensuring the successful implementation of new strategies and tools; collaborated with robotic process implementations to drive efficiency; developed and documented manuals for internal processes and best practices.

Customer Care Specialist – Project for Facebook at Teleperformance Portugal - Lisbon, Portugal

June 1, 2019 - August 1, 2019

Provided customer care for a Facebook project including advertising, marketing, and targeting tasks; collaborated with team members to achieve target results; managed complaints with calm, clear communication and problem-solving.

Account Receivable Specialist at Cognizant Technology Solutions Poland sp. z o.o.

October 1, 2017 - June 1, 2018

Accounts receivable management for the British market; reconciling customer statements; processing prompt payments and bad debt adjustments; calling payers to obtain explanations and resolve issues.

Senior Credit Control Analyst at Cognizant Technology Solutions Poland sp. z o. o.

October 1, 2017 - February 1, 2020

Ensured credit and collections policies and procedures were followed; evaluated new credit requests and reviewed customers' credit ratings; ensured timely payment of debt; monitored debt balances.

Customer Accounts Specialist at Hewlett-Packard Enterprise Poland sp. z o.o. – Wroclaw, Poland

April 1, 2016 - September 1, 2017

Accounts receivable, bank operations, and refunds; coordinated processes across EMEA region (AP, HIP, Finance, VAT); led calls, monitored status, and prepared financial reports; managed collection processes and escalation handling.

Quality Data Controller at Google LLC by Adesco Polska sp. z o.o. – Wroclaw, Poland

August 1, 2015 - December 1, 2015

Project management, data quality control, and detection of system errors; ensured data integrity across processes.