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I'm a UX-certified digital professional with 10+ years of experience across UX design, web content management, IT support, video production, and digital communications. I hold a UX Design certificate from eCornell and have hands-on experience with Figma, Balsamiq, user research, wireframing, and content strategy. I have supported diverse user groups in education, public sector, and creative industries, and I thrive collaborating with cross-functional teams to translate complex goals into intuitive experiences. I'm open to roles in UX design, UX research, digital content management, and technology support in Scotland or the Netherlands.…I'm a UX-certified digital professional with 10+ years of experience across UX design, web content management, IT support, video production, and digital communications. I hold a UX Design certificate from eCornell and have hands-on experience with Figma, Balsamiq, user research, wireframing, and content strategy. I have supported diverse user groups in education, public sector, and creative industries, and I thrive collaborating with cross-functional teams to translate complex goals into intuitive experiences. I'm open to roles in UX design, UX research, digital content management, and technology support in Scotland or the Netherlands.

QUINLAN KYP-JOHNSON

UX Designer, UI Designer, Web Designer, +2

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I'm a UX-certified digital professional with 10+ years of experience across UX design, web content management, IT support, video production, and digital communications. I hold a UX Design certificate from eCornell and have hands-on experience with Figma, Balsamiq, user research, wireframing, and content strategy. I have supported diverse user groups in education, public sector, and creative industries, and I thrive collaborating with cross-functional teams to translate complex goals into intuitive experiences. I'm open to roles in UX design, UX research, digital content management, and technology support in Scotland or the Netherlands.…I'm a UX-certified digital professional with 10+ years of experience across UX design, web content management, IT support, video production, and digital communications. I hold a UX Design certificate from eCornell and have hands-on experience with Figma, Balsamiq, user research, wireframing, and content strategy. I have supported diverse user groups in education, public sector, and creative industries, and I thrive collaborating with cross-functional teams to translate complex goals into intuitive experiences. I'm open to roles in UX design, UX research, digital content management, and technology support in Scotland or the Netherlands.

Available to hire

I’m a UX-certified digital professional with 10+ years of experience across UX design, web content management, IT support, video production, and digital communications. I hold a UX Design certificate from eCornell and have hands-on experience with Figma, Balsamiq, user research, wireframing, and content strategy.

I have supported diverse user groups in education, public sector, and creative industries, and I thrive collaborating with cross-functional teams to translate complex goals into intuitive experiences. I’m open to roles in UX design, UX research, digital content management, and technology support in Scotland or the Netherlands.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Freelance Content Designer & Digital Strategist at One Red Crow

January 1, 2006 - Present

Delivered end-to-end content design and production for small businesses, independent creatives, politicians, and artists across Instagram, YouTube, LinkedIn, websites, and digital newsletters. Planned and managed full content strategies including editorial calendars, scheduled content rollouts, and audience growth campaigns tailored to each client's brand and goals. Produced, filmed, and edited video content using Final Cut Pro; designed graphics and visual assets in Canva, creating cohesive, platform-optimised content across channels. Developed personalised reel series and dynamic video content for emerging businesses, focusing on driving audience engagement and growth. Managed full client relationships from brief to delivery and iteration, balancing creative direction with client feedback and business objectives.

Digital & Technology Support Staff at St. Charles North High School

January 1, 2021 - March 1, 2026

Managed and maintained 16 public and staff-facing websites, ensuring accessibility, usability, and up-to-date digital communications. Provided IT support for a staff of 250, delivering clear solutions to users with varying levels of technical confidence. Designed digital content and graphics for internal and external communications; produced, filmed, and edited instructional videos using Final Cut Pro. Served as Faculty Advisor to the Student Newspaper, mentoring young creatives and supporting collaborative, deadline-driven content production.

Social Media & Content Manager at State Senator Karina Villa Campaign

February 1, 2023 - February 1, 2025

Managed and scheduled social media content across multiple platforms for legislative and campaign communications. Conceptualised and launched a recurring Instagram series spotlighting local small businesses, building community engagement organically. Designed graphics for key announcements and initiatives; photographed community events to document public engagement. Produced monthly constituent newsletters, translating legislative activity into accessible communications for a diverse public audience.

Digital Media Producer (Contract) at Highland Park High School

June 1, 2020 - December 1, 2020

Live-streamed marching band, dance, and swim events during COVID-19 school closures, bringing performances to public audiences. Filmed and edited footage for public distribution, managing full pre- and post-production schedules independently.

Technology Help Desk Technician at Eisenhower Junior High School

August 1, 2019 - June 1, 2020

Provided technical support across a public middle school, troubleshooting hardware, software, and network issues across Chromebooks, Macs, projectors, and copiers. Managed a daily Chromebook rental programme for students, handling device allocation, maintenance, and repair. Communicated technical solutions clearly to non-technical users including students and teaching staff.

Principal's Secretary & Operations Coordinator at East Maine School District 63

March 1, 2019 - June 1, 2019

Served as primary point of contact for a middle school of 1,200 students, managing the principal's office operations with efficiency and a people-first approach. Managed staff payroll and stipend processing (EPARS), coordinated daily substitute teacher scheduling, and oversaw field trip logistics and supply ordering. Acted as public-facing representative of school leadership, managing stakeholder relationships across students, parents, staff, and administration.

Apple Genius at Apple

April 1, 2015 - March 1, 2016

Diagnosed and resolved complex hardware and software issues for Apple customers within Apple's rigorous Genius programme. Delivered user-friendly technical solutions in a high-volume retail environment to customers with varying levels of technical knowledge.

Filmmaker & Photographer at Vargos Dance

September 1, 2014 - December 1, 2016

Photographed social events and performances; filmed and edited dance tutorials and promotional content for digital channels.

Media Department & Content Producer at Hubbard Street Dance Chicago

August 1, 2011 - May 1, 2012

Operated as sole media producer for a professional dance company, working across productions with multiple choreographers including Twyla Tharp. Pioneered the company's first social media video and promotional content in 2011, ahead of the broader industry shift toward digital-first audience engagement. Filmed live performances for professional archival use, preserving the company's creative output with broadcast-quality documentation.