I'm Nyla Roberts, a graphic designer and visual communicator with a multidisciplinary background spanning graphic design, administration, and customer support. I thrive in fast-paced, collaborative environments, delivering clean, visually compelling deliverables using the Adobe Creative Suite, and I excel at translating ideas into brand-aligned visuals while maintaining attention to detail and strong organizational skills.

Nyla Roberts

I'm Nyla Roberts, a graphic designer and visual communicator with a multidisciplinary background spanning graphic design, administration, and customer support. I thrive in fast-paced, collaborative environments, delivering clean, visually compelling deliverables using the Adobe Creative Suite, and I excel at translating ideas into brand-aligned visuals while maintaining attention to detail and strong organizational skills.

Available to hire

I’m Nyla Roberts, a graphic designer and visual communicator with a multidisciplinary background spanning graphic design, administration, and customer support.

I thrive in fast-paced, collaborative environments, delivering clean, visually compelling deliverables using the Adobe Creative Suite, and I excel at translating ideas into brand-aligned visuals while maintaining attention to detail and strong organizational skills.

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Work Experience

Graphic Designer
December 1, 2024 - Present
Current graphic design work focusing on branding, visuals, and assets.
TurboTax Product Support Specialist at LiveOps
December 1, 2024 - Present
Provided product support to TurboTax customers via phone and chat; guided users through tax filing issues and form errors; assisted with desktop and online software; password resets; maintained case notes in CRM systems.
Visual Designer at Phictly
October 1, 2022 - December 1, 2024
Designed and executed Phictly’s top-performing social media posts, developed branded templates, contributed to brand visuals including color, typography, and style direction, and collaborated on content strategy to improve engagement.
Graphic Designer at Cocao Lux
May 1, 2022 - October 1, 2024
Created website layouts, templates, and distinctive branding for Cocao Lux website; reduced visitor bounce rate by 14%; incorporated stakeholder feedback; oversaw product design spreadsheet and collaborated with Product team on updates to product specifications; managed multiple projects to deadlines.

Education

Bachelor of Arts (B.A.) in Visual Art at University of Maryland Baltimore County
January 11, 2030 - April 19, 2026

Qualifications

Google IT Support Professional Certification
December 1, 2021 - April 19, 2026
ITF+ Certification
October 1, 2023 - April 19, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet