Sofiia Moskalenko

Course in Customer service and appointment scheduling; Managing schedules and documentation; Developed organizational skills and ability to perform under pressure; Customer service and client communication; Lab work including Pipetting, sterile techniques, microscopy, HPTLC; Sample preparation and biological material processing; Application of basic microbiological techniques; Analysis of fermented product parameters; Maintenance of laboratory documentation (scanning and archiving).

Content creation and communications strategy; Audience analysis and market research; Content calendar planning; Copywriting for different platforms.

Coordinated the work of a small team; onboarding and training new employees; creating work schedules; performing administrative and office tasks including handling correspondence; organizing and coordinating activities for children (schedule planning, communication with parents); supporting the organization of events; assisting in managing social media (content creation, communication with the audience).