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Hey there! I’m Alexis Hamilton-Mele, a highly motivated professional blending 5+ years of managerial leadership with a deep love for music and teaching. I thrive in fast-paced environments, guiding teams to excellence while delivering outstanding customer experiences. In addition to my management background, I’m an active musician, songwriter, and instructor who enjoys mentoring aspiring artists and turning ideas into performances. I’ve led operations in busy kitchens, built strong client relationships, and performed across Tennessee, North Carolina, Virginia, and New York. I’ve produced my own album, published songs, and designed curricula for guitar and voice lessons, all while staying curious, collaborative, and dedicated to growth.…Hey there! I’m Alexis Hamilton-Mele, a highly motivated professional blending 5+ years of managerial leadership with a deep love for music and teaching. I thrive in fast-paced environments, guiding teams to excellence while delivering outstanding customer experiences. In addition to my management background, I’m an active musician, songwriter, and instructor who enjoys mentoring aspiring artists and turning ideas into performances. I’ve led operations in busy kitchens, built strong client relationships, and performed across Tennessee, North Carolina, Virginia, and New York. I’ve produced my own album, published songs, and designed curricula for guitar and voice lessons, all while staying curious, collaborative, and dedicated to growth.

Alexis Hamilton-Mele

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Hey there! I’m Alexis Hamilton-Mele, a highly motivated professional blending 5+ years of managerial leadership with a deep love for music and teaching. I thrive in fast-paced environments, guiding teams to excellence while delivering outstanding customer experiences. In addition to my management background, I’m an active musician, songwriter, and instructor who enjoys mentoring aspiring artists and turning ideas into performances. I’ve led operations in busy kitchens, built strong client relationships, and performed across Tennessee, North Carolina, Virginia, and New York. I’ve produced my own album, published songs, and designed curricula for guitar and voice lessons, all while staying curious, collaborative, and dedicated to growth.…Hey there! I’m Alexis Hamilton-Mele, a highly motivated professional blending 5+ years of managerial leadership with a deep love for music and teaching. I thrive in fast-paced environments, guiding teams to excellence while delivering outstanding customer experiences. In addition to my management background, I’m an active musician, songwriter, and instructor who enjoys mentoring aspiring artists and turning ideas into performances. I’ve led operations in busy kitchens, built strong client relationships, and performed across Tennessee, North Carolina, Virginia, and New York. I’ve produced my own album, published songs, and designed curricula for guitar and voice lessons, all while staying curious, collaborative, and dedicated to growth.

Available to hire

Hey there! I’m Alexis Hamilton-Mele, a highly motivated professional blending 5+ years of managerial leadership with a deep love for music and teaching. I thrive in fast-paced environments, guiding teams to excellence while delivering outstanding customer experiences. In addition to my management background, I’m an active musician, songwriter, and instructor who enjoys mentoring aspiring artists and turning ideas into performances. I’ve led operations in busy kitchens, built strong client relationships, and performed across Tennessee, North Carolina, Virginia, and New York. I’ve produced my own album, published songs, and designed curricula for guitar and voice lessons, all while staying curious, collaborative, and dedicated to growth.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Spanish; Castilian

Beginner

Work Experience

Customer Service Agent at ACT

February 1, 2025 - Present

Interacted with 50-80 clients daily to resolve credit-card issues (fraud, late fees) and guided clients through account updates. Achieved 93% customer satisfaction; exceeded employer targets by 104%. Collaborated with cross-functional teams and connected clients to multiple Bank of America departments. Proficient in Client Engagement Workstation; provided feedback to clients and produced status/update reports. Maintained confidentiality of client information.

Team Lead at Maple St Biscuit Company

November 1, 2021 - February 1, 2025

Led a kitchen of 12 employees, driving up to $8,000 daily profit. Counted and reconciled cash tills; maintained inventory records and stock levels. Placed and tracked supply orders; scheduled staff and shift coverage. Delegated tasks across a 16-person team, reducing labor costs from 22% to 14%. Engaged with 600+ customers per shift; processed orders. Budgeted $4,500 weekly truck deliveries. Improved inventory procedures, reducing waste by 16%. Prepared 7 signature drinks from memory; maintained a clean, sanitary workspace with attention to detail.

Guitar Instructor at Guitar Center and Independent

February 1, 2024 - Present

Designed curriculum for beginner to intermediate guitar and voice lessons; instructed 28 students aged 12-65 in 1-on-1 sessions. Coached students for recitals and hosted training for individual student shows.

Independent Musician at Self-employed / Independent Musician

January 1, 2016 - Present

Booked 50+ live shows across Tennessee, North Carolina, Virginia, and New York; performed 500+ live shows for audiences up to 1,200. Wrote 30 songs; produced 1 album and 2 singles; published 8 songs and wrote 50+ songs.