Reliable and quick learning professional with 3+ years working experience in administrative positions. Strong communicator with proven ability to handle high pressure environments.

Igor Mendes

Reliable and quick learning professional with 3+ years working experience in administrative positions. Strong communicator with proven ability to handle high pressure environments.

Available to hire

Reliable and quick learning
professional with 3+ years working
experience in administrative
positions. Strong communicator
with proven ability to handle high
pressure environments.

Experience Level

Intermediate
Intermediate

Language

English
Fluent
Portuguese
Fluent

Work Experience

Operations Manager at CBE Southern Africa
January 1, 2021 - December 31, 2022
Oversaw daily operations for a team of 8, increasing operational efficiency and reducing costs by 25% through process optimization. Developed and implemented customer service protocols that improved client satisfaction scores by 30%. Coordinated events and partnerships, contributing to 40% growth in client base within the first year.
Entertainment Coordinator at Ubani Entertainment
January 1, 2022 - December 31, 2026
Planned and executed 12+ entertainment events and promotions, generating over R350k in ticket/merchandise revenue. Managed social media campaigns and influencer partnerships, growing audience engagement by 50% year-over-year.
Entertainment Coordinator at Coração Azul
January 1, 2023 - December 31, 2026
Planned and coordinated events and partnerships in Manzini, Eswatini, contributing to event outreach and revenue generation.

Education

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Qualifications

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Industry Experience

Media & Entertainment