Skills
Experience Level
Expert
Expert
Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Beginner
Work Experience
Senior Administrative Analyst
January 1, 2021 - PresentDelivered high-level remote customer support with a strong sales focus; designed and optimized sales funnels and customer service workflows; managed client interactions in health, beauty, and skincare products; developed structured service protocols and follow-up processes; applied agile methodologies to improve efficiency and results; provided consulting on beauty, skincare, and dietary supplements; delivered excellent customer service focused on CRM and sales.
Marketing Analyst / Customer Experience Specialist
January 1, 2017 - January 1, 2019Performed market analysis and customer experience optimization strategies; supported development of sales funnels; collaborated on beauty, skincare, and dietary supplement product campaigns; contributed to CRM and service workflows; delivered key insights for improving product engagement and satisfaction.
Senior Administrative Analyst at Uniter International College
January 1, 2024 - January 1, 2026Delivered high-level remote customer support with a strong sales focus; designed and optimized sales funnels and customer service workflows; managed client interactions in health, beauty, and skincare products; developed structured service protocols and follow-up processes; applied agile methodologies to improve efficiency and results; provided consulting on beauty, skincare, and dietary supplements; delivered excellent customer service focusing on CRM and sales; built strong client relationships and increased product engagement.
Education
Bachelor's Degree in Business Administration at Devry University
January 1, 2013 - January 1, 2018Bachelor's Degree in Business Administration at DeVry University
January 1, 2013 - January 1, 2018Qualifications
Industry Experience
Healthcare, Consumer Goods, Professional Services, Media & Entertainment, Software & Internet
Skills
Experience Level
Expert
Expert
Hire a Brand Designer
We have the best brand designer experts on Twine. Hire a brand designer today.