I'm Sharon Jones, a versatile Software QA Engineer with 12+ years of API automation and UI testing across web platforms. I've built and maintained automated frameworks in Java and Python, collaborating with Agile teams to deliver high-quality software efficiently. I thrive on enabling fast release cycles across multiple product domains—from TikTok Shop and payment platforms to banking and enterprise apps—by driving end-to-end testing, API validation, and test-process improvements, while mentoring junior QA engineers and embracing new testing technologies.

Sharon Jones

I'm Sharon Jones, a versatile Software QA Engineer with 12+ years of API automation and UI testing across web platforms. I've built and maintained automated frameworks in Java and Python, collaborating with Agile teams to deliver high-quality software efficiently. I thrive on enabling fast release cycles across multiple product domains—from TikTok Shop and payment platforms to banking and enterprise apps—by driving end-to-end testing, API validation, and test-process improvements, while mentoring junior QA engineers and embracing new testing technologies.

Available to hire

I’m Sharon Jones, a versatile Software QA Engineer with 12+ years of API automation and UI testing across web platforms. I’ve built and maintained automated frameworks in Java and Python, collaborating with Agile teams to deliver high-quality software efficiently.

I thrive on enabling fast release cycles across multiple product domains—from TikTok Shop and payment platforms to banking and enterprise apps—by driving end-to-end testing, API validation, and test-process improvements, while mentoring junior QA engineers and embracing new testing technologies.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior QA Engineer at ByteDance
May 1, 2023 - Present
Led end-to-end testing for after-sale flows, from data collection to online regression. Conducted platform-layer API and event-bus testing and supported client-platform campaigns with creators. Improved platform APIs to boost client–creator interactions. Contributed to enhancements in the live agent web application, including ticketing, logistics, order information, SOP prompting, After-Sale actions, and the integration of AI bot responses in live chat.
Senior QA Engineer at Equinix
May 1, 2021 - December 1, 2022
Supported multiple Fabric product projects as the sole QA in a small sprint team. Executed end-to-end testing across microservices and introduced Kafka-based event bus testing. Became proficient with Cucumber and Karate; demonstrated automated initiatives to sprint teams and stakeholders.
Senior QA Engineer at Apple Inc.
March 1, 2018 - April 1, 2021
Automated API flows for payments and transactions for Apple Payment gateway (AOS, iTunes). Collaborated with developers and DevOps on hot fixes and configuration changes. Upgraded legacy automation framework to support newer projects. Worked with Marcom to understand content management tool user flows; logged enhancement bugs based on UI element performance trends.
QA Automation Engineer at Wells Fargo
July 1, 2016 - March 1, 2018
UI automation using Selenium and Page Object Model to deliver business page flows; contributed to left-shift automation to align with UI changes.
QA Automation Engineer at EA Inc
March 1, 2016 - July 1, 2016
Developed automation for UI and API to track live events and tournaments dashboards; supported executive-level reporting; participated in product demos and sprint retrospectives.
QA Automation Engineer at Farmers Insurance
November 1, 2014 - January 1, 2016
Built a comprehensive Selenium automation framework for UI testing of claims application using Java/TestNG; performed end-to-end testing across web and mobile platforms (iOS/Android).
Systems Engineer at Infosys Ltd
October 1, 2011 - August 1, 2014
Worked as a Java developer and QA engineer for clients including Bank of America, American Express and Telstra Global. Developed business logic, implemented Spring components and Web services; identified areas for QA process improvements.

Education

B.E Information Technology at Mumbai University
January 11, 2030 - April 21, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Expert

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