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I'm a Senior Software QA Engineer with 5+ years of experience in manual and automation testing, focusing on Salesforce Sales & Service Cloud. I thrive in test planning, regression, automation, UAT, defect management, and Agile delivery. My strengths include Selenium-based automation, API testing, and validating frontend and backend systems. I am detail-oriented, collaborative, and committed to delivering high-quality software by partnering with product owners, developers, admins, and cross-functional teams.…I'm a Senior Software QA Engineer with 5+ years of experience in manual and automation testing, focusing on Salesforce Sales & Service Cloud. I thrive in test planning, regression, automation, UAT, defect management, and Agile delivery. My strengths include Selenium-based automation, API testing, and validating frontend and backend systems. I am detail-oriented, collaborative, and committed to delivering high-quality software by partnering with product owners, developers, admins, and cross-functional teams.

Santhiya Manoharan

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I'm a Senior Software QA Engineer with 5+ years of experience in manual and automation testing, focusing on Salesforce Sales & Service Cloud. I thrive in test planning, regression, automation, UAT, defect management, and Agile delivery. My strengths include Selenium-based automation, API testing, and validating frontend and backend systems. I am detail-oriented, collaborative, and committed to delivering high-quality software by partnering with product owners, developers, admins, and cross-functional teams.…I'm a Senior Software QA Engineer with 5+ years of experience in manual and automation testing, focusing on Salesforce Sales & Service Cloud. I thrive in test planning, regression, automation, UAT, defect management, and Agile delivery. My strengths include Selenium-based automation, API testing, and validating frontend and backend systems. I am detail-oriented, collaborative, and committed to delivering high-quality software by partnering with product owners, developers, admins, and cross-functional teams.

Available to hire

I’m a Senior Software QA Engineer with 5+ years of experience in manual and automation testing, focusing on Salesforce Sales & Service Cloud. I thrive in test planning, regression, automation, UAT, defect management, and Agile delivery.

My strengths include Selenium-based automation, API testing, and validating frontend and backend systems. I am detail-oriented, collaborative, and committed to delivering high-quality software by partnering with product owners, developers, admins, and cross-functional teams.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Career Break

January 1, 2023 - January 1, 2025

Maternity Leave; planned career break; continued self-learning and skill refresh in QA and Salesforce testing.

Senior Software QA Engineer at Accenture

March 1, 2020 - August 1, 2023

Led end-to-end manual and automation QA activities for Salesforce Sales and Service Cloud applications. Analyzed business requirements, user stories, and acceptance criteria to design test plans and test cases. Executed functional, regression, integration, and exploratory testing across multiple releases; coordinated QA activities across sprints, releases, and UAT cycles. Designed and maintained Selenium automation scripts for regression testing (1+ years). Validated Salesforce configurations including Flows, Validation Rules, Security, and Access Controls. Tested custom Salesforce development including Apex triggers, Lightning components, and integrations. Executed API testing with Postman to validate backend data flow and system integration. Automated file handling and data extraction using Python scripts. Validated request headers, parameters, and payloads using JSON. Supported UAT execution, defect triage, and release sign-off with business stakeholders. Logged, tracked, and verifi

Software QA Engineer at Accenture

February 1, 2018 - April 1, 2020

Executed manual test cases for Salesforce-based enterprise applications; participated in sprint planning, daily stand-ups, and retrospectives; performed smoke, sanity, and regression testing for production deployments; assisted in identifying automation candidates and supported basic Selenium scripts; ensured accurate defect documentation and verification using JIRA.