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I am Kavitha, a Quality Test Lead with 19+ years of experience in manual and automation testing across telecom and enterprise domains. I have led end-to-end QA programs for large, multi-system environments including OSS/BSS, CRM, Billing, and Provisioning platforms for clients in the US, UK, France, and Saudi Arabia. I specialize in building high-performing QA teams, shaping test strategies that align with business goals, and embedding CI/CD-driven quality across agile programs. I am an early adopter of AI-augmented testing, leveraging Generative AI tools to accelerate test design, automation, and defect analysis, delivering measurable improvements in release quality and team productivity. I am seeking a challenging Test Lead / QA Lead / Senior Test Manager role to drive quality transformation, champion automation-first practices, and deliver excellence across complex enterprise programs.…I am Kavitha, a Quality Test Lead with 19+ years of experience in manual and automation testing across telecom and enterprise domains. I have led end-to-end QA programs for large, multi-system environments including OSS/BSS, CRM, Billing, and Provisioning platforms for clients in the US, UK, France, and Saudi Arabia. I specialize in building high-performing QA teams, shaping test strategies that align with business goals, and embedding CI/CD-driven quality across agile programs. I am an early adopter of AI-augmented testing, leveraging Generative AI tools to accelerate test design, automation, and defect analysis, delivering measurable improvements in release quality and team productivity. I am seeking a challenging Test Lead / QA Lead / Senior Test Manager role to drive quality transformation, champion automation-first practices, and deliver excellence across complex enterprise programs.

Kavitha S

QA Engineer, AI Engineer, Data Scientist, +5

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I am Kavitha, a Quality Test Lead with 19+ years of experience in manual and automation testing across telecom and enterprise domains. I have led end-to-end QA programs for large, multi-system environments including OSS/BSS, CRM, Billing, and Provisioning platforms for clients in the US, UK, France, and Saudi Arabia. I specialize in building high-performing QA teams, shaping test strategies that align with business goals, and embedding CI/CD-driven quality across agile programs. I am an early adopter of AI-augmented testing, leveraging Generative AI tools to accelerate test design, automation, and defect analysis, delivering measurable improvements in release quality and team productivity. I am seeking a challenging Test Lead / QA Lead / Senior Test Manager role to drive quality transformation, champion automation-first practices, and deliver excellence across complex enterprise programs.…I am Kavitha, a Quality Test Lead with 19+ years of experience in manual and automation testing across telecom and enterprise domains. I have led end-to-end QA programs for large, multi-system environments including OSS/BSS, CRM, Billing, and Provisioning platforms for clients in the US, UK, France, and Saudi Arabia. I specialize in building high-performing QA teams, shaping test strategies that align with business goals, and embedding CI/CD-driven quality across agile programs. I am an early adopter of AI-augmented testing, leveraging Generative AI tools to accelerate test design, automation, and defect analysis, delivering measurable improvements in release quality and team productivity. I am seeking a challenging Test Lead / QA Lead / Senior Test Manager role to drive quality transformation, champion automation-first practices, and deliver excellence across complex enterprise programs.

Available to hire

I am Kavitha, a Quality Test Lead with 19+ years of experience in manual and automation testing across telecom and enterprise domains. I have led end-to-end QA programs for large, multi-system environments including OSS/BSS, CRM, Billing, and Provisioning platforms for clients in the US, UK, France, and Saudi Arabia. I specialize in building high-performing QA teams, shaping test strategies that align with business goals, and embedding CI/CD-driven quality across agile programs. I am an early adopter of AI-augmented testing, leveraging Generative AI tools to accelerate test design, automation, and defect analysis, delivering measurable improvements in release quality and team productivity.

I am seeking a challenging Test Lead / QA Lead / Senior Test Manager role to drive quality transformation, champion automation-first practices, and deliver excellence across complex enterprise programs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Tamil

Advanced

Work Experience

Quality Test Lead at Infosys Pvt Ltd, Chennai

January 1, 2019 - Present

Led end-to-end QA programs for large-scale telecom clients, spanning Manual, Automation, and API Testing across multi-system OSS/BSS, CRM, Billing, and Provisioning platforms. Acted as Test Architect, collaborating with Solution Architects and Development teams to review designs, assess testability, and define integration test strategies for Salesforce, Siebel CRM, CSG, and Ciena Blue Planet. Architected comprehensive Test Strategies and Plans, drove shift-left testing, and improved defect detection while reducing post-release incidents. Directed cross-functional Automation teams to build reusable frameworks, extended regression coverage, and cut manual effort. Championed CI/CD governance with Jenkins and automated quality gates. Implemented AI-assisted testing using GitHub Copilot and LLMs to accelerate test authoring, script generation, and defect root-cause analysis. Mentored QA engineers, led the Order Management ART testing for Telecom E2E Journey, and provided executive reporting

Specialist at Verizon Data Services India Pvt Ltd, Chennai

April 1, 2015 - December 1, 2018

Led Regression Automation Team with Selenium WebDriver (Java); reduced manual testing and accelerated release cycles. Designed and delivered an end-to-end automation solution using Robot Framework and expanded coverage across multiple integrated systems. Drove API automation using Rest Assured and Postman alongside UI regression. Established CI/CD pipelines for QA within the DevOps toolchain. Authored Test Plans and Deliverables for Salesforce CPQ implementations; managed stakeholder communications, led Defect Triage, and delivered Sign-Off Reports to validate release readiness before production deployment.

System Test Engineer at Tech Mahindra Pvt Ltd, Chennai

August 1, 2010 - April 1, 2015

Developed and executed SIT, Regression, and UAT test cases using QTP 11.0 and HP ALM for complex enterprise applications. Performed API testing and database validation (Oracle PL/SQL, MS SQL). Coordinated defect resolution with cross-functional development and BA teams.

Associate System Engineer at IBM India Pvt Ltd, Bangalore

March 1, 2007 - July 1, 2010

Performed Functional and Automation Testing for SAP applications, covering end-to-end business flows for a global telecom client. Developed and maintained automation scripts using QTP and IBM Rational Functional Tester (RFT). Participated in requirement analysis, test documentation, and UAT coordination.

Quality Test Lead at Infosys Pvt Ltd

January 1, 2019 - Present

Led end-to-end QA programs for large telecom clients across manual, automation, and API testing in multi-system OSS/BSS, CRM, Billing, and provisioning environments. Served as Test Architect, collaborating with Solution Architects to assess testability and define integration test strategies across Salesforce, Siebel CRM, CSG, and Ciena Blue Planet. Directed cross-functional Automation teams to improve regression coverage; championed CI/CD quality governance with Jenkins; introduced AI-assisted testing for faster test authoring and defect analysis. Mentored QA engineers and provided executive-level reporting on defects, risks, and milestones.

Specialist at Verizon Data Services India Pvt Ltd

April 1, 2015 - December 1, 2018

Led Regression Automation Team; implemented Selenium-based automation; delivered E2E automation with Robot Framework; API automation with Rest Assured and Postman; established CI/CD pipelines for QA; authored Test Plans for Salesforce CPQ; managed stakeholder communication; led Defect Triage; delivered Release readiness reports.

System Test Engineer at Tech Mahindra Pvt Ltd

August 1, 2010 - April 1, 2015

Developed SIT, Regression, and UAT test cases using QTP 11.0 and HP ALM for complex enterprise applications. Performed API testing and database validation (Oracle PL/SQL, MS SQL). Coordinated defect resolution with cross-functional teams and BA groups.

Associate System Engineer at IBM India Pvt Ltd

March 1, 2007 - July 1, 2010

Performed Functional and Automation Testing for SAP applications covering E2E business flows for a global telecom client. Developed and maintained automation scripts using QTP and IBM Rational Functional Tester (RFT). Participated in requirement analysis, test documentation, and UAT coordination.