Hi, I'm Abhishek Narang, a results-driven Business Analyst with 10+ years of experience delivering business enablement, system improvements, and customer-focused solutions across finance, insurance, payroll, and HRIS. I thrive in Agile environments, lead complex analysis initiatives, and mentor junior BAs. I recently completed a Master of Information Technology in New Zealand, bringing strong local market understanding, modern product delivery practices, and a proven track record of leading analysis initiatives, mentoring junior BAs, and partnering with stakeholders to deliver scalable, maintainable solutions.

Abhishek Narang

Hi, I'm Abhishek Narang, a results-driven Business Analyst with 10+ years of experience delivering business enablement, system improvements, and customer-focused solutions across finance, insurance, payroll, and HRIS. I thrive in Agile environments, lead complex analysis initiatives, and mentor junior BAs. I recently completed a Master of Information Technology in New Zealand, bringing strong local market understanding, modern product delivery practices, and a proven track record of leading analysis initiatives, mentoring junior BAs, and partnering with stakeholders to deliver scalable, maintainable solutions.

Available to hire

Hi, I’m Abhishek Narang, a results-driven Business Analyst with 10+ years of experience delivering business enablement, system improvements, and customer-focused solutions across finance, insurance, payroll, and HRIS. I thrive in Agile environments, lead complex analysis initiatives, and mentor junior BAs.

I recently completed a Master of Information Technology in New Zealand, bringing strong local market understanding, modern product delivery practices, and a proven track record of leading analysis initiatives, mentoring junior BAs, and partnering with stakeholders to deliver scalable, maintainable solutions.

See more

Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Lead Business Analyst at Wipro Pvt Ltd.
December 1, 2020 - December 1, 2023
Led collaboration with BAs, team leads, and development teams to review requirements and functional specifications for testability and usability. Analyzed requirements, prepared test plans and test strategy documents in an Agile environment. Implemented system changes using in-house tools to fix defects or apply change orders. Created and executed test scripts in Selenium WebDriver (Java) for web applications. Configured web services on local machines and tested requests via SoapUI. Authored complex SQL queries for backend verification, and produced reports using SQL and SAS. Interpreted business and functional requirements to determine testing scope, resulting in Test Strategies, Plans, Scenarios, and Detailed Test Cases. Delivered training to new hires, domain training, and SOP development for clients. Implemented migration projects (e.g., moving setup from old system to new, payroll setup, DBP setup).
Senior Business Analyst at Conduent Pvt Ltd.
February 1, 2018 - December 1, 2020
Gained and analyzed business requirements; facilitated stakeholder workshops to document business processes, rules, and system impacts. Collaborated with QA and delivery teams to define test strategies, UAT scenarios, and release readiness. Contributed to Agile delivery across multiple concurrent initiatives.
Functional System Analyst at Aon Hewitt Pvt Ltd.
December 1, 2009 - February 1, 2018
Liaised between business users and technical teams across complex systems. Led system analysis, change management, and configuration validation activities. Provided guidance and training to new analysts and testers on tools, processes, and compliance requirements.
IT Support Specialist at NIIT Technologies Pvt Ltd., UK
August 1, 2005 - December 1, 2009
Managed ticketing, incident resolution, and reporting for client systems. Ensured adherence to SLAs and provided daily operational insights.
IT Support Specialist at NIIT Technologies Pvt Ltd.
August 1, 2005 - December 1, 2009
Managed ticketing, incident resolution, and reporting for client systems; ensured SLA adherence and provided daily operational insights.

Education

Master of Information Technology at EIT Auckland
January 11, 2030 - June 1, 2025
Master of Information Technology at EIT Auckland
January 11, 2030 - June 1, 2025
Masters in Information Technology at EIT Auckland
January 11, 2030 - June 1, 2025

Qualifications

Certified Scrum Master
January 11, 2030 - April 22, 2026
ISTQB Foundation Level
January 11, 2030 - April 22, 2026
Certified Scrum Master
January 11, 2030 - April 22, 2026
ISTQB Foundation Level
January 11, 2030 - April 22, 2026
Certified Scrum Master
January 11, 2030 - April 22, 2026
ISTQB Foundation Level
January 11, 2030 - April 22, 2026

Industry Experience

Software & Internet, Financial Services, Professional Services