I am a highly experienced Software Test Engineer and QA Lead with 20+ years delivering quality across Telecommunications, Insurance, and Financial systems. Recently, I upskilled in test automation using Selenium, Java, TestNG, and Maven, building a full automation framework integrated with Jenkins CI/CD pipelines. I am extending this with Page Object Model, cross-browser testing, and data-driven frameworks, while applying strong leadership in agile delivery and defect analysis.

Conor O'Keeffe

I am a highly experienced Software Test Engineer and QA Lead with 20+ years delivering quality across Telecommunications, Insurance, and Financial systems. Recently, I upskilled in test automation using Selenium, Java, TestNG, and Maven, building a full automation framework integrated with Jenkins CI/CD pipelines. I am extending this with Page Object Model, cross-browser testing, and data-driven frameworks, while applying strong leadership in agile delivery and defect analysis.

Available to hire

I am a highly experienced Software Test Engineer and QA Lead with 20+ years delivering quality across Telecommunications, Insurance, and Financial systems.

Recently, I upskilled in test automation using Selenium, Java, TestNG, and Maven, building a full automation framework integrated with Jenkins CI/CD pipelines. I am extending this with Page Object Model, cross-browser testing, and data-driven frameworks, while applying strong leadership in agile delivery and defect analysis.

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Experience Level

Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Personal Automation Training Project at Self-directed
February 1, 2026 - Present
Completed hands-on Selenium WebDriver training using Java. Designed and developed a personal automation framework (training project) using Selenium, TestNG, and Maven. Implemented Page Object Model, built data-driven test scenarios (login validation, drag-and-drop, navigation flows), and integrated with Jenkins CI/CD pipelines. Extended the framework with Cucumber, Selenium Grid, and Apache POI.
Senior Test Engineer at Unum (Carlow)
November 1, 2021 - March 31, 2022
TE II position in the Spark team working on the FinEOS GCS product which manages Absence, Accommodation and Disability claims for Unum's clients; involved in a two-year project to replace Ericsson BSS with an internal solution, including online, batch, and provisioning testing.
Senior Test Engineer at Unum (Carlow)
April 1, 2022 - Present
Contract position in the Mobile Virtual Network group, working on future releases and defects found by customers.
QA Test Lead at Sun Life Financial (Contract)
July 1, 2019 - October 31, 2021
QA lead managing a team of 5 QA Test Engineers; tested new PFL leave plans ensuring Service Agreements, Policies, and Compliance across US states; contributed to testing strategy and delivery for Sun Life Financial client projects.
Senior Test Engineer at Fidelity Investments (Contract)
November 1, 2017 - June 30, 2019
Contract role in the Voice Channel Development group; involved in testing middleware, manual and UAT test scripts, PROD installations, and validation around customer features and integrations (e.g., online and web releases).
Senior Test Engineer at Microsoft (Contract)
January 1, 2008 - June 30, 2010
Senior Test Engineer in the International Products Group; tested major Windows Live products including Hotmail Mobile and Skype; contributed to testing for next web releases and mobile features.
Senior Test Engineer at SQS (Contract)
July 1, 2010 - September 30, 2011
Senior Test Engineer in the Meteor and Paddy Power projects; defined test strategies, executed tests for major releases including mobile and iPhone platforms, and contributed to web release testing.
Senior Test Engineer at DeCare Systems Ireland
March 1, 2015 - October 31, 2016
Senior Test Engineer focused on Delta Dental New Jersey product sets; contract role in Ireland supporting testing activities for healthcare insurance solutions.
Senior Test Engineer at Fujitsu (Contract)
October 1, 2011 - February 28, 2015
Contract role in Fujitsu delivering software testing across client projects; contributed to test planning, execution, and defect management.
Senior Test Engineer at Fujitsu (Contract)
November 1, 2015 - October 31, 2016
Contract role on additional Fujitsu projects; continued test design, automation considerations, and production release testing.
Senior Test Engineer at Department of Education & Skills (Contract)
July 1, 2017 - October 31, 2017
Contract work in the Department of Education & Skills IT unit; responsibility for test planning and validation on online data portals.
Senior Test Engineer at Fidelity Investments (Contract)
November 1, 2017 - June 30, 2019
Contract position in the Fidelity Investments testing team; involvement in middleware and test planning for production releases.
QA Lead at Sun Life Financial (Contract)
July 1, 2019 - October 31, 2021
Contract QA lead in Sun Life Financial department; led QA efforts across multiple production releases including absence and disability plan testing; represented QA in cross-team collaborations.
Senior Software Tester at fujitsu
April 4, 2022 - October 31, 2025
Contract Position in the Mobile Virtual Network group working on future releases and also work on defects found by customers. ● Senior Test Engineer on new features being released in the next release. ● Testing existing and new batch jobs ● Creating API \ Rest test suites for existing and new functionality ● New rate plan testing services, IN setup and RLAH ● Review Customer defects found, devise a Test Strategy for these defects and carry out testing before fix delivered to the customer ● Involved in 2 year project to replace Ericsson BSCS with internal solution, involving online, batch and provisioning testing

Education

Diploma in Accounting & Information Systems (Hons) at University College Cork (UCC)
January 11, 2030 - April 23, 2026
Bachelor of Arts (Hons) in Economics and Computer Science at University College Cork (UCC)
January 11, 2030 - April 23, 2026

Qualifications

ISTQB Certification
January 11, 2030 - April 23, 2026

Industry Experience

Telecommunications, Financial Services, Software & Internet, Professional Services

Experience Level

Expert
Intermediate
Intermediate

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